Tulika
Thane
Summary
Experienced insurance professional with over 2 years of expertise in specialty lines claims. Overseeing end-to-end processes for liability and specialty lines. Collaborating closely with brokers and clients to ensure seamless claims resolution. Spearheading IT and product development projects within the team. Serving as a vital link between operations and innovation, translating business requirements into efficient system solutions and facilitating successful new product launches under specialty lines.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager – Specialty Lines Claims
SBI General Insurance
11.2023 - Current
- Managed end-to-end claims for a diverse portfolio of liability and specialty lines, from notification through settlement.
- Identified and mitigated fraud risks in retail cyber claims through keen analysis of triggers and suspicious patterns, safeguarding company assets.
- Led the appointment and collaboration with surveyors and investigators to gather critical evidence and assess claims, optimizing case progression.
- Oversaw all financial aspects of claims, including payment processing and system reconciliation, ensuring accuracy and compliance.
- Spearheaded IT development initiatives for the claims team, providing key input for system integrations and new product launches to enhance operational efficiency.
Management Trainee
SBI General Insurance
05.2023 - 11.2023
- Completed a comprehensive six-month on-the-job training program, providing a holistic view of the insurance industry.
- Gained hands-on experience across all key departments, including underwriting, claims, and sales, and diverse lines of business within general insurance.
Summer Internship
SBI General Insurance Company Limited
05.2022 - 07.2022
- Research Project: Analysis of Motor Third Party claims data & impact of Motor Vehicle Amended Act 2019 and analysis of Motor Vehicles Third Party Claims Trend Analysis report by IIB.
Education
PGDM - Insurance And Risk Management
National Insurance Academy
01-2023
Bachelor of Commerce -
Patna Women’s College
01-2020
Skills
- Leadership & Team Management
- Communication & Negotiation
- Time Management & Diligence
- Problem-solving
Certification
- IRM’s Global Level 1 – Enterprise Risk Management (ERM), Institute of Risk Management, UK, London
- Licentiate III, Insurance Institute of India
- Diploma in Human Resource Management
Languages
Hindi
English
Personal Information
- Title: Manager – Specialty Lines Claims
- Date of Birth: 11-November-1999
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Manager – Specialty Lines Claims
SBI General Insurance
11.2023 - Current
Management Trainee
SBI General Insurance
05.2023 - 11.2023
Summer Internship
SBI General Insurance Company Limited
05.2022 - 07.2022
PGDM - Insurance And Risk Management
National Insurance Academy
Bachelor of Commerce -
Patna Women’s College
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