Tulika Ranjan
Senior Software Engineer
Bokaro Steel City
Summary
6.8+ year experienced full stack web developer dedicated towards building optimized, user-centric, high-impact web applications. Leverage technical, analytical and problem-solving skills to create dynamic, high-speed websites, apps and platforms fueling competitive advantage and revenue growth. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Senior Software Engineer
Dell India Pvt Ltd
Bangalore
04.2021 - Current
- Role: Full stack developer, Monitoring CSAT Score
- Technologies: C#, Angular 8, WEB API, MVC
- Worked collaboratively with in-house teams to provide rapid and robust front- end and back-end web development optimizing user experience for Cart and checkout (C&C) pages on Dell.com ecommerce website resulting in increased revenue.
- C&C application manages Cart, Shipping, Payment and Review pages where customers can enter their details and select a payment mode to complete their purchase process in APJ, LA and US regions.
- Along with feature development, my role is to monitor CSAT reviews proactively to provide continuous support and implementation of new changes or requirements as suggested or asked by customers to maintain Customer satisfaction score standards.
- Contributed to streamline and reach a standard accessibility score for C&C pages.
Senior Analyst
Wells Fargo India Pvt Ltd
Bangalore
04.2018 - 04.2021
- Role: Full stack developer, Created various Backend automated jobs
- Technologies:, Core, C#, Angular 8, SQL Server, WEB API
- Enterprise Allegation Platform (EAP) has been developed as unified platform for Wells Fargo employees and customers to file allegation against any suspect or suspicious activity within company and allows to analyze allegations through various stages of investigation and research across all LOBs, helping management to take appropriate action or prevention steps for valid allegations.
- As part of my role, understood client's requirement and helped in creating feature where customers could file allegations anonymously and raise concerns which can be then routed to concerned LOB based on subject of allegation.
- Consulted with engineering team members to determine system loads and develop improvement plans and refactored backend jobs for optimized results resulting in decrease of 72 hours of processing annually benefitting organization on revenue
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
- Collaborated with other developers to identify and alleviate software errors and inefficiencies.
Associate Consultant/ Developer
ITC Infotech Pvt Ltd
Bangalore
08.2016 - 02.2018
- Role: Full stack Developer
- Technologies: ASP.NET using C#, MVC, AngularJS, SQL Server
- Bunzl Risk Management System (BRMS3) is an internal application developed for Bunzl ltd which deals with maintaining data related to all sites categorized by business, LOB, business area and organization
- The data which it maintains involves Audit management, Incident management, User Records, HR module and calculate its company's revenue generated based on the calculations of CO2 emission, electricity used etc.
- Was part of creating feature to display charts and tables which helped in monitoring data and audit reports.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
Associate Software Engineer
ITC Infotech Pvt Ltd
Bangalore
10.2016 - 03.2017
- Role: Full stack Developer
- Technologies: ASP.NET using C#, MVC, JQuery, Razor Syntax, SQL Server
- Employee Onboarding System (EOS) is internet application developed for Bayer Crop Science limited which offers solution for HR to maintain records and information of all new joiners
- It allows recruited employees to enter and upload all their details through web portal which HR can then either approve their information or reject it.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Created html files that could be converted to PDFs of government and organization forms mandatory for employees to download and fill up.
- Orchestrated efficient large-scale software deployments.
- Adjusted design parameters to incorporate new features.
Associate Software Engineer
ITC Infotech Pvt Ltd
Bangalore
10.2015 - 05.2016
- Role: Full stack Developer
- Technologies: C#, MVC Framework, ASP.Net, Razor Engine, JQuery, SQL Server
- Guest House booking (GHB) application is used by Bayer employees to book room in guest house before travelling to city for professional reasons for accommodations and could select check in and checkout date and additional service of cab Pickup and drop though application.
- Teamed with business analysts to deliver high-availability solutions for application feature developments related to booking.
- Was responsible for checking configuration files and logs to uncover root causes of problems once application was deployed and in use.
- Conducted system analysis and implementation to maintain and improve performance by 8.3%.
- Performed system analysis, documentation, testing, implementation and user support for platform transitions.
Education
B.Tech - Information Technology
Guru Nanak Institute of Technology WBUT, G.M.H.S School CBSE
Kolkata, India 08.2011 - 05.2015
High School Diploma -
Mar Gregorious Memorial Higher Secondary School
Bokaro, India 03.2009 - 03.2011
Skills
Proficient in C#, Typescript
Database Programming: SQL Server
NET development
Angular
Testing and maintenance
Software Documentation
Web API, MVC
JQUERY, CSS , HTML
CI/CD Pipeline, TFS Git, GitLab
Accomplishments
- Resolved existing performance issues in the database which optimized the system 17%.
- Received an award from Dell Technologies India Pvt LTD on proactively monitoring and improving CSAT score.
- Retooled the 3DS credit card payment system which boosted the checkout process by 4.8%.
- Key contributor in the design and implementation of new features for Dell.com Cart and checkout process Accessibility changes.
Timeline
Senior Software Engineer
Dell India Pvt Ltd
04.2021 - Current
Senior Analyst
Wells Fargo India Pvt Ltd
04.2018 - 04.2021
Associate Software Engineer
ITC Infotech Pvt Ltd
10.2016 - 03.2017
Associate Consultant/ Developer
ITC Infotech Pvt Ltd
08.2016 - 02.2018
Associate Software Engineer
ITC Infotech Pvt Ltd
10.2015 - 05.2016
B.Tech - Information Technology
Guru Nanak Institute of Technology WBUT, G.M.H.S School CBSE
08.2011 - 05.2015
High School Diploma -
Mar Gregorious Memorial Higher Secondary School
03.2009 - 03.2011
Personal Information
Passport : Available
Languages : English, Hindi
Hobbies : Reading, Playing Chess
Playing chess, Mandala Art
I have represented my school in CBSE East Zone chess championship and won.
I was selected for National level chess championship in year 2009 and 2010
Personal Information
Passport : Available , Hobbies : Reading, Playing Chess
Playing chess, Mandala Art
I have represented my school in CBSE East Zone chess championship and won.
I was selected for National level chess championship in year 2009 and 2010