Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tulika Srivastava

New Delhi

Summary

Seasoned Housekeeping Supervisor with comprehensive knowledge in managing housekeeping tasks and teams. Strengths include high standards of cleanliness, staff training, efficient delegation, and inventory control. Notable for maintaining superior guest satisfaction levels through attention to detail and positive communication skills. Previous roles demonstrate impactful leadership abilities in fostering team collaboration and enhancing operational efficiency.

Overview

Work History

Housekeeping Supervisor

Le Meridien
New Delhi
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.

Housekeeping Supervisor

Apollo Hospital
New Delhi
  • Inspected guest rooms and public areas to ensure they met established cleanliness standards.
  • Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.

Assistant Housekeeping Manager

Nikko
New Delhi
  • Kept abreast of industry trends in order to recommend changes or improvements that would benefit the hotel's overall operations.
  • Reviewed purchase orders for accuracy prior to submitting them for approval.
  • Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
  • Monitored inventory levels of cleaning supplies and equipment.
  • Coordinated with vendors providing contracted services such as carpet cleaning or window washing.

Education

St. Mary
Asansol

GED -

SSLNT
Dhanbad

History Honors -

SSLNT
Dhanbad

Post Graduate Diploma -

IHM Pusa
New Delhi, India

Skills

  • Employee evaluations
  • Cleaning practices
  • Department coordination
  • Staff evaluations
  • Staff Scheduling
  • Pest Control

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Housekeeping Supervisor

Le Meridien

Housekeeping Supervisor

Apollo Hospital

Assistant Housekeeping Manager

Nikko

St. Mary

GED -

SSLNT

History Honors -

SSLNT

Post Graduate Diploma -

IHM Pusa

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Tulika Srivastava