Summary
Overview
Work History
Education
Skills
Disclaimer
Hobbies and Interests
Personal Competencies
Languages
Work Availability
Interests
Timeline
BusinessAnalyst
Tulsi Samariya

Tulsi Samariya

Ahmedabad

Summary

Dynamic IT entrepreneur with a proven track record at Jubilant Food Works Limited, excelling in IT procurement, and remote administration. Expert in troubleshooting and maintenance, I lead teams to deliver exceptional technical support, ensuring seamless operations and customer satisfaction. Passionate about leveraging technology to drive efficiency and innovation in IT solutions.

Overview

16
16
years of professional experience

Work History

Entrepreneur

The Tech Studio
Ahmedabad
01.2018 - Current
  • Established rental process for IT equipment targeting corporate and medium enterprises.
  • Executed marketing strategies for laptops, desktops, and Apple products across online and offline platforms.
  • Negotiated with vendors to procure quality IT goods at competitive prices.
  • Managed inventory and maintained accurate accounts information.
  • Responded to customer inquiries regarding purchases, sales, and technical issues.
  • Ensured timely product delivery while maintaining service commitments.
  • Provided end-user support through remote administration tools like AnyDesk and TeamViewer.
  • Resolved technical issues including startup failures, display problems, and hardware malfunctions.

Assistant Manager - IT

Jubilant Food Works Limited
12.2008 - 11.2017
  • Managed helpdesk operations for end users and customers, ensuring prompt issue resolution.
  • Configured and troubleshot IBM servers and Lenovo Think Center machines.
  • Resolved PC startup and networking problems to maintain operational efficiency.
  • Supported diverse software-related issues to enhance user experience.
  • Configured printers and addressed printing problems to ensure seamless functionality.
  • Implemented group policies for user access to network resources and servers.
  • Provided remote support through Remote Desktop, VNC, Ammyy Admin, and TeamViewer.
  • Oversaw a team of 10+ engineers, delegating tasks and monitoring progress.

Education

Post-Baccalaureate Diploma - MCSE, Server & Security

HCL
Ahmedabad
12-2009

HSC - Commerce

Sheth R.T. Agrawal School G.S.E.B.
Ahmedabad
01.2005

SSC - General

Sheth R.T. Agrawal School, G.S.E.B
Ahmedabad
01.2003

Bachelor of Commerce - Adv. Accounting & State

Gujarat University / C.U. Shah City College
Ahmedabad

Skills

  • OS installation and upgrades
  • Troubleshooting and maintenance
  • TCP/IP configuration
  • IT rack cabling
  • Patch panel setup
  • Windows Server administration
  • Active Directory services
  • DNS management
  • Group policy configuration
  • LAN planning and development
  • PC hardware troubleshooting
  • Printer installation and configuration
  • Computer assembly
  • Network printer setup
  • Hardware component maintenance
  • Software installation and support
  • Microsoft Office proficiency
  • Antivirus solutions
  • IT procurement strategies
  • Inventory management systems
  • Technical support services
  • Remote administration techniques
  • Team leadership skills
  • Problem-solving expertise

Disclaimer

All the above information is true to my knowledge and can be proved, I assure you that I will prove the best of my abilities

Hobbies and Interests

  • Listen Music
  • Traveling
  • Workout
  • Watching Movies

Personal Competencies

  • Hard Working
  • Quick Learner
  • Self-Motivated
  • Believe in Team Work

Languages

Hindi
First Language
English
Beginner (A1)
A1
Gujarati
Beginner (A1)
A1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Gym

Watching Movies

Travelling

Sports

Listen Music

Timeline

Entrepreneur

The Tech Studio
01.2018 - Current

Assistant Manager - IT

Jubilant Food Works Limited
12.2008 - 11.2017

Post-Baccalaureate Diploma - MCSE, Server & Security

HCL

HSC - Commerce

Sheth R.T. Agrawal School G.S.E.B.

SSC - General

Sheth R.T. Agrawal School, G.S.E.B

Bachelor of Commerce - Adv. Accounting & State

Gujarat University / C.U. Shah City College

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Tulsi Samariya