Summary
Overview
Work History
Education
Skills
Timeline
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Tumanpreet kaur Narang

Tumanpreet kaur Narang

Cabin Crew
New Delhi

Summary

Energetic and multilingual cabin crew member with dynamic interpersonal skills. Poised and efficient and dedicated to team-driven environment. Over 2 years working as part of cabin crew for national airline. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Cabin Crew Member

Indigo Airlines
04.2022 - Current
  • Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
  • Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
  • Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.
  • Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
  • Responded to passenger emergencies to provide first aid.
  • Collaborated with flight crew to maximize smooth and safe flights.
  • Used excellent customer service skills in addressing passengers' needs.
  • Answered passenger questions and provided solutions to issues arising during flights.

Customer Service Executive

InterGlobe Technologies Private
08.2021 - 02.2022
  • Expertly navigated escalating situations, leading to resolutions that satisfied both clients'' needs while adhering to company policies.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
  • Responded proactively and positively to rapid change.

Education

Bachelors of Commerce - Accounts

Kalindi College
New Delhi, India
08.2018 - 08.2021

High School Diploma -

S.S Mota Singh Sr Sec School
New Delhi
04.2017 - 05.2018

Skills

Multitasking Abilities

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Timeline

Cabin Crew Member

Indigo Airlines
04.2022 - Current

Customer Service Executive

InterGlobe Technologies Private
08.2021 - 02.2022

Bachelors of Commerce - Accounts

Kalindi College
08.2018 - 08.2021

High School Diploma -

S.S Mota Singh Sr Sec School
04.2017 - 05.2018

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