Turnisha Sarkar
Mumbai
Summary
Strategic project manager at Citibank, specializing in Trade and Cash Services. Skilled in leading cross-functional teams to innovate processes, drive process re-engineering, implement automation strategies, enhance security, and drive growth. MBA graduate from IIFT Delhi, with a focus on International Business, committed to delivering exceptional results in dynamic environments.
Overview
3
3
years of professional experience
Work History
Senior Management Analyst
Citi
08.2023 - Current
- Next-Gen Business Continuity: Lead enterprise-wide resiliency project spanning APAC, EMEA, NAM, and LATAM. Develop target operating model for business continuity and governance, ensuring robust contingency management.
- Trade Transformation: Drive agile process re-engineering across major trade products - exports, imports, domestic trade finance, and branches. Optimized operations to achieve 90% efficiency in a key branch governance model.
- Remediation and Re-engineering: Spearhead global remediation initiative, streamlining processes to eliminate 40% manual offerings across India, Sri Lanka, and Bangladesh, providing 3.6 FTE saves within 10 months.
- Regulatory Projects: Manage and deliver critical time-bound regulatory projects, collaborating with 300+ clients, analysing and designing project charters and presentations for business leaders as well as stakeholders.
Management Analyst
Citi
07.2022 - Current
- India Cash Operations Governance: Managed ICG Cash Receivables team of 60 outsourced at TCS, overseeing cash, cheque, and digital collection, automation projects, and manager's control and risk assessments.
- Automation Initiatives: Led automation initiatives reducing manual touch-points, enhancing security, significant cost saves, and, efficiency.
- Process Optimization: Rationalized legacy product offerings, reducing operational costs by over 30% through strategic measures.
- Reporting and Analysis: Performed quarterly in-depth analysis of internal processes, delivering insights to guide strategic managerial decision-making.
Summer Intern
Tata Consultancy Services
04.2021 - 06.2021
- Platform Launch Strategy: Conducted comparative analysis of 6 merchandising and supply chain optimization platforms on 50+ KPIs to design a landing strategy to revolutionize TCS Optumera's product-to-platform transformation
- Client Engagement: Mapped client expectations for 170 Global Retail Strategy Stakeholders, designing launch strategy for the platform.
Marketing and Operations Intern
Unschool
07.2021 - 10.2021
- Market Research: Conducted intensive market research to identify target audiences and assess competitors' strategies for all product offerings.
Digital Marketing Intern
Ecera System
07.2021 - 09.2021
- Social Media Manager: Created and optimized digital marketing campaigns on platforms like LinkedIn, Facebook, Instagram, and YouTube.
Business Development Associate
WeddingsOnly
01.2021 - 03.2021
- Client Acquisition & Vendor Management: Identified prospective clients and facilitated deal closures to onboard vendors on seller's platform.
Education
MBA - International Business
Indian Institute of Foreign Trade
New Delhi, India04.2022
Bachelor of Science - Information Technology
Maulana Abul Kalam Azad University of Technology
Kolkata, India06.2020
Skills
- Microsoft Office
- Business Continuity
- Trade Finance
- Process Optimization
- Vendor Management
- Project Management
- Data Analytics
Licenses And Certifications
Advance Certified Scrum Product Owner, Certified Scrum Product Owner, ICAgile Certified Professional
Honors And Recognitions
- National Finalist - Goldman Sachs Women's Possibilities Summit: Finance 2021
- National Semi-Finalist - Philips ThinkUp Challenge, VOIS Vantage, Loreal Sustainability Challenge, Thoucentric Ideation Challenge, MI Summit 2.0
Languages
English
Hindi
Bengali
Timeline
Senior Management Analyst
Citi
08.2023 - Current
Management Analyst
Citi
07.2022 - Current
Marketing and Operations Intern
Unschool
07.2021 - 10.2021
Digital Marketing Intern
Ecera System
07.2021 - 09.2021
Summer Intern
Tata Consultancy Services
04.2021 - 06.2021
Business Development Associate
WeddingsOnly
01.2021 - 03.2021
MBA - International Business
Indian Institute of Foreign Trade
Bachelor of Science - Information Technology
Maulana Abul Kalam Azad University of Technology
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