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Tushar Arora
Automation Manager
Gurgaon
Summary
Forward-thinking leader with project management experience in automation, process improvement and product management. Experienced operations figurehead with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in product management, building and maintaining relationships with diverse range of stakeholders in fast-paced settings. Seeking opportunities to leverage expertise in driving operational efficiency, implementing automation solutions, and leading strategic projects for organizational success.
Overview
4
4
years of professional experience
7
7
Certifications
Work History
Automation Manager
S&P Global Market Intelligence
Gurgaon, India
06.2021 - Current
- Spearheading global automation operations for RPA and Intelligent Automation teams, fostering widespread adoption across business units.
- Successfully deployed 65 intelligent automations, resulting in a saving of approximately 280k hours in 2023, reflecting a 15% increase from the previous year.
- Leading proof-of-concept initiatives for emerging technologies in the field of Artificial Intelligence and Machine Learning, such as AI Builder, Razor, and Decipher.
- Effectively managing a team of 11 RPA and Python developers to drive efficient and innovative automation solutions.
- Achieved a remarkable 3x program ROI, with an Annual Contract Value (ACV) surpassing $3 million for the past three years.
- Overseeing the Robotic Operation Center involves maintenance supervision, change request management, and control oversight for more than 250 bots.
- Played a key role in commercializing internal automation workflows for external clients within the Investment Management and Banking sectors, specifically focusing on CAPIQ desktop automation.
- Led complete product lifecycle management, utilizing data-driven decision-making based on market research and customer feedback.
- Proficient in large-scale deployments using SAFe/Agile methodologies, ensuring the successful execution of automation initiatives.
Automation Associate
S&P Global Market Intelligence
Gurgaon, India
10.2019 - 06.2021
- Functioned as a Solution Design Consultant, providing pivotal support for RPA development initiatives across diverse domains within the organization.
- Implemented automation for Risk Solutions, optimizing rating scorecard delivery to clients with Blue Prism. This time-critical project involved file management, email drafting, and Excel manipulation, utilizing tools like Blue Prism, AZURE, SQL, SharePoint, and Appian Pathfinder.
- Actively mentored automation specialists within S&P Global Market Intelligence and S&P Ratings, contributing to the skill development and expertise of the teams.
- Engineered the first multi-bot architecture solution for S&P Corporate Ratings, incorporating intricate Excel manipulation in financial models. Employed tools such as VBA, Blue Prism, OLEDB, Application UI interaction, Excel, SQL, and AWS.
- Assumed the role of a Business Analyst, specializing in project grooming by proficiently gathering requirements, comprehending process maps, identifying opportunities, and crafting comprehensive project stories.
Education
Bachelors of Commerce - Finance And Marketing
Delhi University
Delhi, India 04.2001 -
Skills
Blue Prism
Microsoft Power Platform
SQL
Python
Project Management
Data Analytics
Tableau
SAFEAgile
Process Optimization
Performance Management
Machine Learning
Stakeholder Management
Robotic Process Automation
Accomplishments
- 1 Leadership Excellence, 2 ‘Leading from the front’ awards, 3 Bronze Ace Awards, Individual Excellence, Appian Champion, Agile Specialist Award.
- Blue Prism - Americas All Star Total Transformation Award, Global Operating Model Award, Customer Excellence Award' in Sustainability.
- UiPath Jury Recognition across SE Asia in Sustainability.
- Secured 1st position in Breaking Barriers Hackathon conducted by Essential Tech, SPGI
Certification
Blue Prism Certified ROM Architect
Interests
Sports - Cricket
Reading books on Trading
Timeline
Power Platform Fundamentals
11-2023
Automation Manager
S&P Global Market Intelligence
06.2021 - Current
Blue Prism Certified ROM Architect
04-2021
Blue Prism Certified Solution Designer
02-2021
Automation Associate
S&P Global Market Intelligence
10.2019 - 06.2021
Lean Six Sigma Green Belt
05-2019
Lean Six Sigma Yellow Belt
05-2019
Blue Prism Certified Professional Developer
04-2019
Blue Prism Certified Developer
11-2018
Bachelors of Commerce - Finance And Marketing
Delhi University
04.2001 -