Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Tushar Arya

Tushar Arya

Ranikhet

Summary

Dynamic and dedicated professional with 5 years of experience in customer service and front office management at Parwati Retreat Hotel. Proven ability to enhance guest relations and efficiently handle cash transactions. Recognized for resolving customer issues swiftly while maintaining a welcoming environment, ensuring memorable experiences for all visitors.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Front Desk Receptionist

Parwati Retreat Hotel
05.2023 - 09.2025
  • 2 Years Experience Front Office Receprion
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

F&B Server

Parwati Retreat Hotel
09.2021 - 09.2025
  • 2 Years Experience F&B Service
  • Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
  • Supported colleagues during peak hours by assisting with bussing tables or running food when necessary.
  • Collaborated with kitchen staff to ensure accurate preparation and presentation of special dietary requests.

F&B Service

Yak & Yati Inn
07.2019 - 02.2020
  • 1 Yeara Experience F&B Service
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

F&B Server

QUEEN MEADOWNS HOTEL
05.2018 - 08.2019
  • 1 Yeara Experience F&B Service and Hosekeping
  • Enhanced customer satisfaction by providing attentive and efficient service during busy shifts.
  • Supported colleagues during peak hours by assisting with bussing tables or running food when necessary.
  • Adhered to strict sanitation guidelines, reducing the risk of foodborne illnesses among patrons and staff members alike.
  • Contributed to increased team efficiency by effectively communicating with fellow servers and support staff.

Education

INTERMEDIATE CERTIFICATE -

GOVT INTER COLLEGE
MAJKHALI ALMORA UTTRAKHAND
05.2023

High School Diploma -

GOVT INTER COLLEGE
MAJKHALI ALMORA UTTRAKHAND
07.2021

Skills

Customer service

Additional Information

Good learner hard worker

Timeline

Front Desk Receptionist

Parwati Retreat Hotel
05.2023 - 09.2025

F&B Server

Parwati Retreat Hotel
09.2021 - 09.2025

F&B Service

Yak & Yati Inn
07.2019 - 02.2020

F&B Server

QUEEN MEADOWNS HOTEL
05.2018 - 08.2019

INTERMEDIATE CERTIFICATE -

GOVT INTER COLLEGE

High School Diploma -

GOVT INTER COLLEGE

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Tushar Arya