Tushar Bhardwaj
Mumbai,MH
Summary
Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Executive Assistant
Dharma Productions Pvt Ltd
10.2022 - 05.2024
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Handled confidential and sensitive information with discretion and tact.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Developed and maintained automated alert systems for important deadlines.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Updated and maintained confidential databases and records.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Worked with senior management to initiate new projects and assist in various processes.
- Took notes and dictation at meetings.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Sales Representative
Vodafone, Australia
08.2017 - 01.2022
- Developed and delivered engaging sales presentations to convey product benefits.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Negotiated contracts with clients and developed relationships with key personnel.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
MBA - Finance
Charles Sturt University
Sydney, Australia07.2017
B.M.S - Finance
Mumbai University
Mumbai06.2014
Skills
- Calendar Management
- Travel administration
- Staff Management
- Meeting planning
- Interpersonal Communication
- Excel spreadsheets
- Report Generation
- Videoconference preparation
- Proofreading
- Travel Coordination
- Financial Services
- Schedule & calendar planning
- Meticulous attention to detail
- Schedule Management
- Mail handling
- Strong Problem Solver
- Conflict Management
- Phone Etiquette
- Appointment Setting
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Marathi
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Timeline
Executive Assistant
Dharma Productions Pvt Ltd
10.2022 - 05.2024
Sales Representative
Vodafone, Australia
08.2017 - 01.2022
MBA - Finance
Charles Sturt University
B.M.S - Finance
Mumbai University
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