Tushar Bhardwaj
System Engineer
New Delhi
Summary
Astute System Engineer offers dynamic, diverse skillset developing and installing imperative systems. Over 3 career years, oversaw dedicated technical teams and researched necessary deployments to optimize organizational output. Experienced managing cloud products and services within over-arching technology infrastructure. Knowledgeable resource for mandated regulatory and safety procedures to maintain equipment and software effectiveness.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
Work History
System Engineer
Infosys Limited
Bangalore
07.2023 - Current
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Spearheaded compliance efforts and developed best practices to drive continual process improvements.
- Developed IT policies to comply with applicable laws.
- Assisted employees with resolving network problems at remote locations.
- Delivered helpdesk service and support to customers.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
Part Time IPro
Channelplay Limited
New Delhi
11.2019 - 08.2023
- Assisted customers by answering questions and fulfilling requests.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated in dynamic, high-volume environments to provide skilled assistance to more than 20 customers each day
FellowShip
Yes Bank Foundation
New Delhi
06.2017 - 08.2017
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Educated young people about strategies for driving discussions and promoting social changes.
Education
Master of Computer Applications - Computer Application
Indira Gandhi National Open University
New Delhi 01.2022 - Current
Bachelor of Computer Applications -
GGSIPU Delhi, Vivekananda Institute of Professional Studies
New Delhi 01.2017 - 09.2020
Intermediate XII (commerce stream) -
BAL Bharati Public School
New Delhi 04.2016 - 05.2017
Matriculation X -
CBSE Delhi, BAL Bharati Public School
New Delhi 04.2013 - 04.2015
Skills
Technical Support
Personal Information
- Father's Name: Mr. Jagbir Singh
- Date of Birth: 21st Nov 1998
- Nationality: Indian
- Marital Status: Single
College Project
- Pc Studio, HTML, CSS, JAVA SCRIPIT, Design website, Project Presentation, External VIVA
- TechGear, HTML, CSS, JAVA SCRIPT,Django, Design website, Project Presentation, External VIVA
- Reverse Shell Virus, Kali Linux, Putty, Design Reverse Shell Virus to Hack into Mobile Shell
Accomplishments
- Achieved Insta Award through effectively helping with contract management team.
Certification
MySQL
Timeline
PowerBI
11-2023
Excel
11-2023
MySQL
10-2023
System Engineer
Infosys Limited
07.2023 - Current
Master of Computer Applications - Computer Application
Indira Gandhi National Open University
01.2022 - Current
Part Time IPro
Channelplay Limited
11.2019 - 08.2023
FellowShip
Yes Bank Foundation
06.2017 - 08.2017
Bachelor of Computer Applications -
GGSIPU Delhi, Vivekananda Institute of Professional Studies
01.2017 - 09.2020
Intermediate XII (commerce stream) -
BAL Bharati Public School
04.2016 - 05.2017
Matriculation X -
CBSE Delhi, BAL Bharati Public School
04.2013 - 04.2015
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