TUSHAR BHATMARE

• Looking for customer support and international quality activities like, Conducting internal Audits
• Resolving customer complaints
• Attend weekly warranty meetings at customer end
• Created reports and analyzed and interpreted data.
• Maintained, documented and presented progress reports to leaders.
• Enhanced supervisory and leadership abilities by working closely with supervisor.
• Improved team efficiency by streamlining processes and implementing innovative management strategies.
• Identified areas for improvement within the department, implementing strategic initiatives to address gaps in performance or resources.
• Oversaw daily operations of the department, ensuring maximum productivity and adherence to company policies.
• Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
• Increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
• Optimized internal workflows by identifying bottlenecks in processes and implementing efficient solutions for increased productivity.
• Implemented new systems for tracking key performance indicators, resulting in improved decision-making capabilities.
• QRE monitoring & gather day to day data from them regarding dispatch, delivery, quality performance & warranty
• Analyzed and reported performance data, translating findings into practical improvement actions.
• Handle various customer portals to update customer complaints, change managements & upload SPC and other data.

Customer portals handled

1.Mahindra M-setu- for uploading change management, SCAP, PPCM, warranty data & performance rating

2.SKODA-VW-For 8D, Beon Submission, Debit notes info & performance rating

3.TATA SRM Portal-For PRR, PPM monitoring, Delivery rating & change management

4.STELLANTIS-For APQP. customer concern, PPAP documents uploading

Face Internal & external audits

1.VDA 6.3

2.IATF 16949

3. VSA

4. Mahindra Z-charactstics

5.TML PCPA Audits

6.SKODA-VW 2DP audit

7.STELLANTIS- NSA-PSA

8.ISO-14001,ISO-45001 & OSHAS

Customers handled

1.TATA MOTORS

2.MAHINDRA & MAHINDRA

3.SKODA-VW

4.MARUTI-SUZUKI

5.STELLANTIS

6.Hyundai

7.KIA

• Lead the shift quality functions in accordance with the health,safety,environmental and quality standards
• Monitor IPPM,SPPM and CPPM data respectively
• Responsible to ensure the Internal audits (LPA, Line startups) as well as External audits(ISO 14001, IATF 16949 etc.)
• Drive various EBITDA projects
• Prepare and submit 8D, CAPA, why-why analysis as per customer demand for received complaints
• Conduct PPAP for new product development also make PSW
• Calibration and MSA for lab instruments
• Conduct training for quality team
• Submitted documentation and reports to upper management.
• Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.

Customers Handled

1.John Deer

2.Ashok layland

3.PACCAR

4.DAF

5.MAN

6.WEBEATO

7.DAIMLER

8.CATERPILLER

• Carry out quality assessment measures of all the products ready to be shipped and incoming raw material
• Take a thorough look at the plans, specifications and blueprint to understand the product requirements
• Reject all the incoming raw materials fail to meet quality expectations and report the issues to the concerned departments at the earliest
• Resolving quality- related issues adhering to deadlines
• Learned new materials, processes, and programs quickly.
• Shadowed senior team members to learn all related jobs and tasks.

Customers handled:

1.Maruti Suzuki

2.JCB

3.Royal Enfield

4.TATA Motors

5.Mahindra