Bachelor of Engineering - Mechanical Engineering
BE
Rajiv Gandhi Proudyogiki Vishwavidyalaya, Bhopal 06-2018
TUSHAR BISEN
balaghat
Career Objective
Dedicated and enthusiastic SAP MM Fresher with strong understanding of procurement, inventory management, and material management processes in SAP ERP. Seeking an opportunity to utilize SAP MM knowledge and analytical skills to contribute effectively to organizational growth.
Education
PGDCA -
PGDCA
Makhanlal Chaturvedi University Bhopal06-2021
H.s.c.
Board Of Secondary Education,Madhya Pradesh,Bhopal06-2014
SAP MM Training
[Avina Technologies, Hyderabad, Telengana]
Duration: January 2026 – June 2026
Key Learnings:
- Organizational Structure in SAP MM
- Procurement Cycle
- Master Data Management
- Pricing Procedure
- Inventory Management
- Integration with FI & SD Modules
SAP MM Skills
- Procurement Process
- Purchase Requisition (PR)
- Purchase Order (PO)
- Request for Quotation (RFQ)
- Inventory Management
- Goods Receipt (GR)
- Invoice Verification
- Vendor Master Data
- Material Master
- Stock Transfer Process
- SAP MM Configuration Basics
- Enterprise Structure
Technical Skills
- SAP S/4HANA Basics
- SAP GUI Navigation
- MS Excel
- ERP Concepts
Work History
Virtual Customer Service Representative
Amazon Development Centre
08.2024 - 11.2024
- Enhanced customer satisfaction by addressing and resolving complex inquiries in a timely manner.
- Handled high volume of inbound calls and emails, prioritizing tasks effectively to maintain exceptional customer service standards.
- Served as leniency between customers and internal departments, facilitating communication to resolve issues promptly.
- Develop and maintain strong relationships with customers, agencies, and to support marketing initiatives.
- Monitor and maintain brand consistency across all marketing channels and materials.
Strengths
- Quick Learner
- Team Collaboration
- Analytical Thinking
- Good Communication Skills
- Problem Solving Ability
Personal Details
- Date of Birth: 26/08/1997
- Languages Known: Hindi, English
- Nationality: Indian
Declaration
I hereby declare that the information mentioned above is true to the best of my knowledge.
Tushar Bisen
Timeline
Virtual Customer Service Representative
Amazon Development Centre
08.2024 - 11.2024
Bachelor of Engineering - Mechanical Engineering
BE
PGDCA -
PGDCA
H.s.c.