Tushar Chatterjee

• Responsible for monthly, quarterly, and annual physical inventory as well as reconciling inventory discrepancies
  • Creating forecasts and plans based on sales forecasts, historical usage, and product trends. Achieves 97% forecast accuracy compared to actual demand
  • Maintaining inventory levels by managing all aspects of logistics for the branch including ordering new products, removing non-productive inventory, ensuring refill levels are accurate, processing damaged and discontinued inventory, cycle counts, and root cause analysis to identify actual reasons and adjusted inventory discrepancies with a 99.9% accuracy rate
  • Managing customer relationships including responding to concerns and issues with appropriate responses in a timely manner.
  • Ensuring that inventory control needs are consistently met by improving, developing, and building upon existing measures involving safety, quality, and productivity standards.
  • Collaborating with cross-functional teams to optimize inventory levels and improve order fulfillment rates and minimize overstocks and remove obsolete to maximize working capital availability.
  • Responsible for managing control measures to ensure mistakes, inaccuracies, and discrepancies highlighted are addressed and resolved in a timely manner.
  • Communicating with finance and warehouse teams on adverse stock movements and inaccuracies, resolving discrepancies promptly
  • Coordinating inventory control procedures and best practices with operational teams to improve overall inventory accuracy
  • Managing all company shipping and receiving, supervising staff, and ensuring completion of assigned duties
  • Developing, organizing, and implementing weekly schedules and monthly staff meetings to review action plans and new projects, for staff, for high performance
  • Hosting quarterly meetings to share high-level audit findings, plan upcoming audit schedules, and develop action plans for noted areas of opportunity in the audit process assisted with improvements in Operations and reduction in costs
  • Preparing and analyzing monthly benchmarks and reports for the company’s inventory costs and sales
  • Presenting the live stocks levels, plan vs achievements, and upcoming plans to the management team through daily, weekly & monthly deliverables in the form of dashboards, spreadsheets & PPTs

• Developed financial and operation plans with strategic objectives to deliver & improved operational and financial results to boost customer satisfaction, profitability and working capital.
• Devised & implemented the short-term and long-term goals to optimizing overall Supply Chain Management.
• Improved the annual expenditures based on historical sales data, market trends & seasonal factors.
• Improved, standardized, planned and scheduled overall operational and Supply Chain Management processes.
• Proposed strategies to reduce costs and improve procedures of supply chain & logistics to optimizing the results and meeting financial commitments through usage of financial and quantitative information.
• Analyzed the daily product and supply levels to anticipate inventory problems and shortages through different methods.
• Over looked the sourcing and procurement for Health& Nutrition, Personal Care, Agriculture, FMCG, label & PM category.
• Negotiated with supplier & vendors about contracts, policies & deadlines and doing random audits for their units and bills.
• Tracked and monitored of all inward & outward SKUs movement between vendors, warehouses, stores and customers.
• Identified & managed the fast-moving SKUs MOQ level & its buffer and working for liquidate the slow moving & dead SKUs
• Managed teams to improve performance of the distribution network for meet inventory targets on agreed SLAs and TATs.
• Kept track of quality, quantity, stock levels, delivery times, transport costs and efficiency by using FTLs and PTLs agents.
• Took care of the RTVs & return stock as per agreement & policy.
• Performed reverse logistics as per business requirements.
• Performed& executed fruitful monthly, quarterly, annually audits for regional Warehouses and preparing, presenting the PAN India based audit reports & finding, to the Senior Management.

Decreased organization overall operational cost by 2% and products not allowed to expire.

• Received, sorted and processed damaged goods with vendors or manufacturers.
• Implemented crisis control initiatives to reduce lost time during unanticipated events.
• Implemented organizational systems to optimize product placement and operational productivity.
• Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
• Reviewed daily sales reports and located discrepancies in data.
• Managed internal controls and assessed risks of technology network by performing information system audits of each division.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.

• Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
• Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Submitted reports to senior management to aid in business decision-making and planning.
• Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
• Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

• Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
• Completed and processed paperwork for new and existing customers needing specialized assistance.
• Personalized approaches and package offerings based on customer stated desires to more effectively target sales pitches.
• Coordinated efficient product deliveries to meet customers' demands.
• Tracked sales and service activities and prepared daily reports for management review and analysis
• Processed customer payments, generated bills and filled out warranty cards.
• Protected products from damage by using proper packaging and bagging techniques.