TUSHAR GADEKAR
Pune
Summary
Results-driven Project Manager with a proven track record of optimizing team performance and delivering complex projects on time and within scope. Skilled in Agile methodologies, project scheduling, risk management, and stakeholder communication to ensure seamless project execution. Known for strong leadership, problem-solving, and collaboration in dynamic, fast-paced environments, consistently achieving successful project outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Key Account Manager
INSIDEA
Mumbai
02.2023 - Current
- Led a cross-functional team of 10 developers and designers across various geographic locations, successfully delivering a complex web application development project on time and within scope.
- Developed project plans, identified resources and established deadlines.
- Facilitated daily Scrum and Agile ceremonies (Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives), resulting in a 15% reduction in task completion time and improved team transparency.
- Awarded 'Star Employee 2023' for excellence in customer success and consistently aligning project goals with business objectives.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Customer Loyalty Advisor
Eir
Ireland
01.2022 - 10.2022
- Drove a 48% improvement in customer retention for 300+ accounts by revamping loyalty procedures and delivering personalized service experiences, awarded 'Rising Star' for this exceptional performance in Q2
- Spearheaded lead generation through LinkedIn Sales Navigator and Cognism, cultivating relationships and driving €149,027 in Monthly Recurring Revenue (MRR)
- Onboarded and provided ongoing support to clients migrating to Eir evo's cloud-based IT infrastructure solution, ensuring a smooth transition and maximizing their cloud adoption.
Network Engineer
Ericsson
Pune
08.2016 - 03.2018
- Demonstrated strong leadership skills by managing 3 cross-functional teams (36 individuals) across Saudi Arabia in an Agile environment.
- Implemented a cross-team Scrum of Scrums meeting, leading to a 25% increase in overall project efficiency.
- Identified risks associated with projects and developed strategies for mitigating those risks.
- Achieved a 5-star rating for 2 projects for major clients like Saudi Telecom & AT&T.
Education
Master of Management & Marketing (2:1 Honors) -
University College Cork
Ireland10.2020
Bachelor of Engineering (Electronics & Telecommunications) -
Pune Institute of Computer Technology
Pune01.2016
Skills
- Requirements Gathering
- Project Planning
- Project resource allocation
- Reporting and documentation
- Budget Development
- Project Scheduling
- Project Reporting
- Risk Management
- Meeting facilitation
- Root Cause Analysis
Certification
Certified ScrumMaster (CSM) Scrum Alliance
Accomplishments
- Organizer at Model United Nations, Pune, successfully managed footfall of 500, PICT Pune.
- 2012 Scholarship in STEM from the Ministry of Science & Technology, Government of India.
Timeline
Key Account Manager
INSIDEA
02.2023 - Current
Customer Loyalty Advisor
Eir
01.2022 - 10.2022
Network Engineer
Ericsson
08.2016 - 03.2018
Master of Management & Marketing (2:1 Honors) -
University College Cork
Bachelor of Engineering (Electronics & Telecommunications) -
Pune Institute of Computer Technology
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