Summary
Overview
Work History
Education
Skills
Accomplishments
Certificates
Interests
Certification
Timeline
GeneralManager

TUSHAR GUPTA

Sr. Software Engineer
Bangalore,Karnatka

Summary

Results-oriented and innovative Senior Software Engineer with 5 years of experience. Easily communicates complex technical requirements to non-technical stakeholders. Excellent leadership record of leading development teams in enterprise-wide development projects.

Overview

3
3
Languages
5
5
Certifications
6
6
years of post-secondary education
5
5
years of professional experience

Work History

Senior Software Engineer

Wipro
Bangalore, Karnataka
07.2018 - Current
  • Managing 27 customer from EMEAR region.
  • System Administration, planning, installation, configuration, maintenance, security and troubleshooting.
  • Installing, Configuring and Maintaining applications running on Linux and Solaris platform on UCS and Sun Sparc servers.
  • Configuring the network IP Address on Servers.
  • Accessing box through console/CIMC if remote access is lost.
  • Deploying Linux VM and patching.
  • Take backup and upgrade or install kernel in Linux servers as per requirement.
  • Using Crontab for automating various administrative tasks.
  • Involved in monitoring performance and troubleshooting of memory, CPU,I/O devices and network using PS, Netstat, snoop, top commands.
  • Troubleshooting IPTables issues.
  • Troubleshooting network connectivity using ping, ARP, Ifconfig and Traceroute commands.
  • Transferring files across system on network using FTP, SCP and third party software.
  • Configuring and troubleshooting of various services like SSH, Telnet, FTP and SCP on Linux platform.
  • Configuring and troubleshooting syslog issues on Linux server.
  • Installing, Configuring and Maintaining PFsense (NAT Router).
  • Troubleshooting NAT and Rules issues on PFsense.
  • Installing and Configuring ESXI.
  • Deploying ISO and OVA images on ESXI.
  • Troubleshooting issues related to VM’s on ESXI.
  • Configure Network changes on ESXI.
  • Troubleshooting issues by logging in to Database (MySQL) of servers.
  • Opening and resolving cases/SR in time without breaching SLA.
  • Update Linux server with security patches as soon as it releases from security team.
  • Update new application patches on server as soon as it released from product team.
  • Raising Bugs on internal tool for issue which need to be fixed from product team.
  • Configuring DNS and static route according to customer requirement.
  • Scheduling and implementing different kinds Cisco Network Audits (Router, Switch, Nexus, Routing Protocol, Platform etc) as per customer Software/Computer Proficiency.

Software Engineer

Wipro
Bangalore, Karnataka
06.2016 - 06.2018
  • Provide day-to-day technical support for Linux environments. Supporting global customer.
  • Responsible for assessing all Severity 1 and 2 incidents and providing direction and communication needed to resolve incident quickly and efficiently as possible.
  • Working on application under SMSC.
  • Administering, troubleshooting and maintenance of Linux servers.
  • Managing System performance of CPU Utilization, Virtual memory, system events, swapping, Disk usage.
  • Provide L-2 Application support to investigate and troubleshooting to resolve incident.
  • Keeping customers informed on any forthcoming maintenance by SAP Mobile Services, Operator & Peer.
  • Basic Database Administration as Data Base log pulling and error checking.
  • Generation SMS Exchange, iSMS & MM4 Daily Reports for Management, investigation of possible Low Volume & spam issues (monitored from iSMS & SMS report) and updating key issues.
  • Rerouting of traffic, identifying Spam, Health check of all platform.
  • Support to Implementation team for major network changes.
  • Operation and Maintenance of GSM, SMSC, Peer CNX, SMPP, P2P, SMS HUB, IPX/GRX, ISMS, MMS/MMX, Enterprise messaging platform.
  • Monitored server and application performance and tuning via various stat commands (vmstat, netstat, iostat etc.) and tuned I/O, memory etc.
  • Handling and escalating queries to senior level via ticketing system as well as email and direct phone calls.
  • Created procedures for system monitoring, recovery, backup and optimization

Education

Matriculate -

SPRINGER PUBLIC SCHOOL
Gorakhpur
03.2008 - 03.2009

Intermediate - Science Education

Springer Public School
Gorakhpur
03.2010 - 03.2011

B-TECH - CSE

GALGOTIAS UNIVERSITYGALGOTIAS UNIVERSITY
Noida
05.2012 - 04.2016

Skills

    Software applications

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Accomplishments

  • Mentored 5 new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.
  • Promoted to senior engineer after just after 15 months of employment.
  • On Jan-2016-17 awarded with Star of the month “Feather in my Cap” at SAP LABS.
  • On March-2019 awarded with “Best Innovator Award” at Cisco.

Certificates

1. AWS Certified Solutions Architect- Associate level

2. Microsoft Azure fundamentals (AZ-900)

3. Microsoft Azure AI Fundamental ( AI -900)

4. Microsoft Azure Administrator ( AZ-104)

5. 3 months internship at Wipro Technologies, Greater Noida in GIS WINTEL NETWORKING.

6. Training at IOCL (Indian Oil Corporation Limited) Informatics System Department (19/06/2014 - 05/07/2014).

Interests

Travelling

Reading

Cooking

Movies and TV series

Cricket

Adventure sports

Trekking

Certification

Fathers Name: Rajendra Kumar Gupta

Timeline

Senior Software Engineer

Wipro
07.2018 - Current

Software Engineer

Wipro
06.2016 - 06.2018

B-TECH - CSE

GALGOTIAS UNIVERSITYGALGOTIAS UNIVERSITY
05.2012 - 04.2016

Intermediate - Science Education

Springer Public School
03.2010 - 03.2011

Matriculate -

SPRINGER PUBLIC SCHOOL
03.2008 - 03.2009
TUSHAR GUPTASr. Software Engineer