More than 16 years of experience as a Sales Expert in IT Industry, Managing Business Development, Inside Sales and Account management with Domestic & International market.
Overview
16
16
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
Franchise Partner
Radical Technologies India
3 2022 - 9 2024
Led a team of counselors: Trained and guided the team in converting leads to admissions, improving communication and sales techniques to boost conversion rates
Managed the Placement Department: Directed all placement activities, collaborating with IT companies to secure student internships and job placements, and established policies that streamlined placement operations
Organized campus drives: Coordinated college recruitment events, fostering partnerships with educational institutions and IT recruiters, leading to enhanced student placement opportunities
Designed sales and execution processes: Developed and implemented sales strategies, lead tracking systems, and execution workflows that optimized admission processes and training delivery
Built corporate partnerships: Worked with IT companies and recruiters to create internship and full-time job opportunities, maintaining strong relationships with corporate partners
Process optimization: Designed operational processes across sales, training, and placements, introducing systems to improve efficiency and student experience
Monitored student progress: Established a feedback mechanism to evaluate student satisfaction and track training effectiveness, ensuring continuous improvement in course delivery
Business development: Contributed to growth initiatives by identifying new market opportunities, expanding course offerings, and enhancing the institute's competitive edge.
Founder
TJIT Services
12.2017 - 08.2024
Manage Profit & Loss for the Demand Marketing and Digital Sales function
Align with Inside Sales colleagues for most effective territory planning and execution, covering all routes to market
Manage the lead management process and metrics achieving the targets for marketing contribution to the sales pipeline target
Analyze and understand the need of customer, local market and share expertise with customer success
Managing Client Communication with respect to program growth and developing a result oriented process for the client
Responsible for overall market penetration thru branding, promotion tactics like events, EDM's, digital, social and tele marketing campaigns
Identify prospective channel partners and build credible revenue generating model in collaboration
Handling Social Media lead generation efforts
Built strong and effective relationships with business partners (including: peers; customers, functional partners, external vendors, and alliances)
Regularly monitor the marketing qualified leads with Sales team to maximize the return on investment.
Head - Sales and Marketing
Shubham Bhavatu Solutions
10.2015 - 11.2017
# Mentoring the team right from task allocation, training and motivating to stick on to their sales numbers
# Monitor customer preferences to determine focus of sales efforts.
Business Development Manager
Spigot Software Pvt. Ltd.
04.2015 - 09.2015
# Develop new business via cold calling and various other media and communication
# Planning the sales strategies with the team and help to reach the targets
# Mentoring the team right from task allocation, training and motivating to stick on to their sales numbers
# Meeting Clients for the sales conversions
# Monitor staff & team performance
# Conducting staff trainings.
Business Development Manager
MindsLab ITES ltd
12.2013 - 03.2015
# Mentoring the team right from task allocation, training and motivating to stick on to their sales numbers
# Monitor customer preferences to determine focus of sales efforts
# Conducting staff trainings according to project requirements
# Maturing the prospective clients with customized presentations and demonstrating the product in co ordinance of technical team
# Lead sales calls with team members to establish sales and customer retention goals
# Work closely with Sales Head to convert the prospect into customer
# Projects handled: School ERP system, Transport ERP system, Online Competition Campaign, Real Estate Web Site Campaign, other small Web Site projects.
Subject Matter Expert
Amdocs
05.2013 - 12.2013
# Sap portals, Intranet portal authentication and usage issues
# Password Reset, Outlook issues # Feedback sessions for On Job Training Batches
# On Job Training for New Hires # Creating improvement plans for the team and implement them
# Handling Escalation as and when required.
Technical Support Engineer
KPIT Cummins Infosystems Limited
07.2010 - 10.2012
Project 2: SAP Business Objects Helpdesk Scope
Resolving Issues related to Business Objects Credentials Reset
Upselling the SAP sub-products
User Account creation and access management
Floor Support to the team
Project 1: Carbonite Backup Support Job Function: # Troubleshooting Backup Software issues through email and phone
# Up selling Product Subscription to the customer whenever possible
# Contact referrals by the existing Customers and convert new customers
# Manage On-Job Trainings for new hires.
Customer Support Executive
AP Software Solutions
06.2008 - 07.2010
Technical Support for US and Canada region customers WIn XP/Vista/7 Re-installation Service support Subscription Upselling
Education
Bachelor's degree - Computer Applications
Tilak Maharashtra Vidyapeeth
01.2008 - 04.2010
Diploma - Electronics and Telecommunication
PVPIT
01.2004 - 04.2008
S -
City High School Sangli
01.1996 - 04.2002
Skills
Team Management
Certification
MSBTE Certification of Communication and Sales Training