TUSHAR JAISWAL
BAREILLY
Summary
Accomplished banking professional with a proven track record at State Bank of India, enhancing customer satisfaction and streamlining branch operations. Expert in KYC risk mitigation and adept in team management, I have significantly contributed to business growth and operational efficiency. Skilled in MS Excel and recognized for outstanding customer service.
Overview
6
6
years of professional experience
Work History
Circle Based Officer
State Bank Of India
Sambhal
09.2024 - Current
- Developed and maintained relationships with key clients and stakeholders. Assisted with customer requests and answered questions to improve satisfaction.
- Develop strategies to increase loan volume, generate new business opportunities, and monitor competitor activities to stay ahead of the competition.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently, using the First Time Right approach.
Deputy Manager
Bank Of Maharashtra
Kolhapur
08.2018 - 08.2023
- Enforced compliance with regulatory standards and bank policies.
- Custodian for security stationery, security systems of the branch, security of the branch, ATM premises, and IT-related issues.
- Half-yearly and yearly closing work, in coordination with the branch manager.
- Registration of charge of hypothecation and mortgage using digital signature.
- Closure and rectification of inspection and concurrent audit.
- Supervision of all credit-related documents and advances-related articles.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
B.Tech - Mechanical Engineering
K.E.C. Aff.Dr APJ Abdul Kalam Technical University
Ghaziabad07-2016
12th Grade -
St. Francis Convent Sr Sec School
Bareilly05-2012
Skills
- Outstanding customer service
- Branch operations management
- Team Management
- KYC, CDD, EDD, and AML regulatory compliance
- MS Excel
- Digital onboarding and expansion of IT products
- Customer satisfaction and gratification
- Budgeting and finance
- Asset protection and risk assessment compliance
Affiliations
- Outdoor sports
- Travelling
- Bike Riding
Accomplishments
- Certificate of excellence from ED, Bank of Maharashtra for outstanding performance in IT onboarding.
Timeline
Circle Based Officer
State Bank Of India
09.2024 - Current
Deputy Manager
Bank Of Maharashtra
08.2018 - 08.2023
B.Tech - Mechanical Engineering
K.E.C. Aff.Dr APJ Abdul Kalam Technical University
12th Grade -
St. Francis Convent Sr Sec School
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