Tushar Kalra
Indore
Summary
Seasoned Assistant Restaurant Manager offering solid background building and leading successful restaurant teams handling large volume of customers. Knowledgeable about enforcing safety and cleanliness standards and optimal inventory management strategies. Calm and level-headed in various situations.
Overview
9
9
years of professional experience
Work History
Assistant Restaurant Manager
Rahul Raj Singh
Fairfield By Marriott, Indore
06.2022 - Current
- Resolved customer complaints in a timely manner.
- Maintained accurate records of sales transactions and other financial information.
- Created weekly work schedules for all restaurant personnel.
- Promoted special events or discounts to increase sales volume.
- Analyzed operational costs and made recommendations for cost savings.
- Developed marketing strategies to attract new customers.
- Managed cash register operations including deposits and reconciling discrepancies.
- Performed regular maintenance checks on kitchen equipment.
- Prepared monthly financial reports for upper management review.
- Planned menus, adjusted prices, monitored food quality, and portion sizes.
- Ensured that all customer orders were fulfilled accurately and efficiently.
- Facilitated communication between waitstaff and kitchen staff during peak hours.
- Reviewed employee performance data regularly to identify areas needing improvement.
- Implemented systems to track labor costs, product waste, and customer satisfaction ratings.
- Participated in local community events as a representative of the restaurant brand.
- Calculated inventory and ordered appropriate supplies to meet expected demands.
- Maintained entire look of restaurant, keeping it clean and inviting at all times.
- Enforced and adhered to high-standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Delegated work to staff, setting priorities and goals.
Food and Beverage Executive
Jitendra Thakur
Fairfield By Marriott,Indore
07.2019 - 05.2022
- Coordinated with vendors for supplies and equipment needed for restaurant operations.
- Initiated cost-saving measures such as bulk purchasing of ingredients or reduced waste practices.
- Monitored customer satisfaction ratings through surveys or interviews.
- Provided feedback to chefs regarding menu changes or special requests from customers.
- Resolved any customer complaints or disputes in an efficient manner while maintaining a positive attitude towards guests.
- Negotiated contracts with suppliers to obtain best prices on goods and services while ensuring quality standards were met.
- Collaborated with other departments such as marketing or finance when necessary.
- Established relationships with local businesses to promote cross-marketing opportunities.
Food and Beverage Associate
Shubendhu Roy
Fairfield By Marriott,Indore
12.2017 - 06.2019
- Performed inventory checks on a daily basis to ensure availability of necessary supplies.
- Maintained cleanliness of dining areas by wiping down tables and chairs after customers had departed.
- Organized deliveries of food orders from vendors to ensure accuracy of products received.
- Greeted customers upon arrival and took their orders promptly and courteously.
- Kept up-to-date with current menu items, specials, promotions, pricing, policies.
- Monitored stock levels of beverages and other items for the bar area.
- Replenished condiments at tables as needed or requested by customers.
- Processed payments from customers using point-of-sale systems.
- Worked closely with managers to ensure smooth operations during peak business times.
Hotel Operational Trainee
Rohit Singh
Bengalore
07.2015 - 05.2016
Education
Bachelor of Hospitality Management -
DAVV University, Indore
Indore, India06-2016
Skills
- Budget Administration
- Inventory Control
- Shift Management
- Interpersonal and written communication
- Staff Training and Development
- Training and mentoring
- Budgeting and financial management
- Menu Planning
- Employee Retention
- Customer Assistance
Timeline
Assistant Restaurant Manager
Rahul Raj Singh
06.2022 - Current
Food and Beverage Executive
Jitendra Thakur
07.2019 - 05.2022
Food and Beverage Associate
Shubendhu Roy
12.2017 - 06.2019
Hotel Operational Trainee
Rohit Singh
07.2015 - 05.2016
Bachelor of Hospitality Management -
DAVV University, Indore
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