Tushar Khuntia
Jajpur
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Swiggy Instamart
Bhubaneswar
05.2024 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
KEY ACCOUNT MANAGER
SAFEXPRESS
BANGALORE
03.2023 - 04.2024
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts
- Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations
- Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization
- Expanded key account base by identifying and cultivating new business opportunities
- Strengthened client relationships through regular communication and effective problem solving
Education
MBA - OPERATION AND MARKETING
Biju Patnaik Institute of Information Technology & Management Studies
BHUBANESWAR01.2023
BBA - BUSINESS MANAGEMENT
NIIS Institute of Science And Management, Bhubaneswar, Utkal University
BHUBANESWAR01.2021
HIGHER SECONDARY -
KIIT +2 SCIENCE COLLEGE
BHUBANESWAR01.2018
HIGH SCHOOL DIPLOMA -
GLORIOUS ENGLISH MEDIUM SCHOOL
JAJPUR01.2016
Skills
- Scheduling Coordination
- Motivational Techniques
- Operations Oversight
- Customer Relations
- Department Oversight
- Stock management
- Store Organization
- Loss Prevention
- Employee Scheduling
Languages
English, ODIA, HINDI
LINKS
LinkedIn www.linkedin.com/in/tushar-khuntia-031ab4221
Hobbies and Interests
Playing Cricket and to explore new places.
INTERNSHIP
- National Aluminium Limited Company (Smelter Plant) Angul MAY 2022 A STUDY ON FUNCTIONAL STRUCTURE AND FLEXIBLE MANUFACTURING SYSTEM
- To initially know the brief of Aluminium Industry.
- To analyze the Operational Business units and its activities of Nalco.
- To know the SWOT Analysis of company.
- Learning: It gives a preview of National Aluminium Limited Company details and the different operational units and its production capacity.
COURSE
DIGITAL MARKETING, INTERNSHALA
Timeline
Assistant Store Manager
Swiggy Instamart
05.2024 - Current
KEY ACCOUNT MANAGER
SAFEXPRESS
03.2023 - 04.2024
MBA - OPERATION AND MARKETING
Biju Patnaik Institute of Information Technology & Management Studies
BBA - BUSINESS MANAGEMENT
NIIS Institute of Science And Management, Bhubaneswar, Utkal University
HIGHER SECONDARY -
KIIT +2 SCIENCE COLLEGE
HIGH SCHOOL DIPLOMA -
GLORIOUS ENGLISH MEDIUM SCHOOL
Similar Profiles
Vinitha KVinitha K
Store Executive at Swiggy InstamartStore Executive at Swiggy Instamart
Mansoor ShaikMansoor Shaik
Business Manager/Cluster Manager at Swiggy InstamartBusiness Manager/Cluster Manager at Swiggy Instamart
Abhishek RaiAbhishek Rai
Store Manager at Swiggy InstamartStore Manager at Swiggy Instamart