Tushar Lohar
Food And Beverage Captain
Ahmedabad,GJ
Summary
Dynamic hospitality professional with over five years of experience in fine dining, all-day dining, bar service, guest relations, and POS operations. Proven ability to enhance guest experiences through exceptional service and attention to detail. Eager to leverage expertise in a Executive position to drive operational excellence and foster memorable dining experiences. Committed to maintaining high service standards while cultivating a positive team environment.
Overview
3
3
Languages
5
5
years of professional experience
Work History
Captain
The Forum Hotel and Convention
02.2026 - Current
- Managing pre-opening property featuring 367 rooms
- Leads front-of-house service, ensuring high-quality guest experiences, supervising service staff, and managing daily operations.
- Key duties include greeting guests, managing table reservations, conducting pre-shift briefings, training staff, handling complaints, and coordinating with the kitchen to maintain service standards.
- Service Leadership: Leads the serving team, assigns duties, and ensures adherence to Service Operating Procedures (SOPs).
- Guest Relations: Greets and assists guests, takes orders, provides menu recommendations, and resolves complaints professionally.
- Operational Control: Manages reservations, optimizes table turnover, checks for sanitation, and ensures F&B equipment functions properly.
- Supervision: Conducts pre-shift briefings, trains staff, and monitors performance to maintain service standards.
- Administrative Tasks: Handles billing, inventory, and staff duty rosters.
Food Service Associate / Head waiter
Grand Cosmopolitan Hotel, Dubai
02.2024 - 06.2025
- Facilitate superior customer experience by efficiently managing order accuracy and swift service of food and beverages.
- Upholding cleanliness of table layouts and safety protocols.
- Aiding special requests and presenting menu options.
- Experience in comprehensive dining and drink service.
- Adept in Micros InfroSys and IDAS tools.
Food Service Associate
JW Marriott Bengaluru Prestige Golfshire Resort & Spa
03.2023 - 01.2024
- Worked in Multi cuisine restaurant and Room dining.
- Managed 8 tables with 20+ guests during busy hours.
- Strong guest service, menu knowledge, and communication.
- Maintained hygiene and workspace organization.
- Experienced in All-day Dining operations.
- Skilled in INFRASIS POS software.
Food and beverage server
JW Marriott Marquis City Centre Doha Qatar
11.2022 - 12.2022
- Worked as bar server.
- Taking accurate order of drinks and serving.
Industrial Training
Novotel Ahmedabad (Accor)
01.2021 - 08.2021
- Completed 6-month internship across all major F&B; departments.
- Handled in-room dining, restaurant service, billing, order taking, and guest assistance.
Education
Schooling -
Swami Vivekanand Govt. Model School
Kherwara03-2018
Senior Secondary - Hotel Management
Gurukul Central Academyr
Dungarpur, India03-2020
Bachelor in Hotel Management - Hospitality Management
Airlines And Hotel Management Academy
Udaipur, India 04.2001 -
Skills
Hospitality support
Operational problem solving
Team leadership
Cost control measures
Customer service
Customer interaction
Service standards
Beverage service techniques
Timeline
Captain
The Forum Hotel and Convention
02.2026 - Current
Food Service Associate / Head waiter
Grand Cosmopolitan Hotel, Dubai
02.2024 - 06.2025
Food Service Associate
JW Marriott Bengaluru Prestige Golfshire Resort & Spa
03.2023 - 01.2024
Food and beverage server
JW Marriott Marquis City Centre Doha Qatar
11.2022 - 12.2022
Industrial Training
Novotel Ahmedabad (Accor)
01.2021 - 08.2021
Bachelor in Hotel Management - Hospitality Management
Airlines And Hotel Management Academy
04.2001 -
Schooling -
Swami Vivekanand Govt. Model School
Senior Secondary - Hotel Management
Gurukul Central Academyr