TUSHAR PILLAI

Work History

Teal Lead

Hexaware Technologies Ltd

Nagpur, Maharashtra

07.2019 - Current

My role is to responsible for guiding a group of employees as they complete there allocated task and to make sure they meet there targets such as there Accuracy , productivity,Quality ,etc.
I am leading 3 projects based on health care.
Served customers in a friendly, efficient manner following outlined steps of service.
Handled day-to-day running of project, ensuring high levels of productivity and progression.
Worked closely with associate to maintain optimum levels of communication to effectively and efficiently complete projects.
Exceeded goals through effective task prioritization and great work ethic to meet SLA's.
Led projects and analyzed data to identify opportunities for improvement.
Lead team in delivery of project, resulting in good results.
Managed team of 38 employees, overseeing hiring, training, and professional growth of employees.
Maintained excellent attendance record, consistently arriving to work on time.
Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Demonstrated respect, friendliness and willingness to help wherever needed.
Resolved problems, improved operations and provided exceptional service.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to all customers, handled challenging situations with ease.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Increased customer satisfaction by resolving service issues.
Monitored all company inventory to ensure stock levels and databases were updated.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Identified issues, analyzed information and provided solutions to problems.
Drove operational improvements which resulted in savings and improved profit margins.
Developed team communications and information for meetings.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Internship Student

Pioneer Minerals & Engineers

Nagpur, Maharashtra

05.2018 - 10.2018

Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Completed clerical tasks such as filing, copying and distributing mail.
Worked closely with Supervisor to reorganize supplies and increase productivity.
Reported back to instructor and management to receive day-to-day tasks and responsibilities.
Communicated effectively with management and instructors and openly accepted critiques and suggestions for areas of improvement.
Upheld strict security procedures to maintain data confidentiality.
Reviewed related literature and conducted investigations to support research efforts.
Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support Admin department.
Shadowed emergency medical services team in emergency room setting and during field response.
Sat in on Timeframe meetings with executives and sales leaders.
Contributed to content creation for company website.
Maximized productivity by analyzing protocols and identifying areas for improvement.

Solar Distributor

Photon

01.2018 - 1 1

I was working as a Solar distributor for the Photoncompany situated in hydrabad.
Were i have to createleads, deal with customer , train the new employeeand close the deals.

Summary

Overview

Work History

Teal Lead

Internship Student

Solar Distributor

Education

Bachelor of Mechanical Engineering - Mechanical Engineering

Skills

Certification

Timeline

Work Availability

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