Tushar Sawant

• Led business process evaluation to identify gaps, inefficiencies, and opportunities for improvement in financial product workflows.
• Gathered, documented, and prioritized functional and non-functional requirements from diverse stakeholders.
• Translated business needs into clear technical specifications for development teams.
• Facilitated communication between product managers, IT teams, and business stakeholders, ensuring alignment with strategic objectives.
• Created user stories, process flows, and wireframes to support development and testing.
• Oversaw backlog grooming, sprint planning, and prioritization to deliver high-value features.
• Supported UAT by validating requirements, identifying defects, and ensuring timely resolution.
• Mentored junior analysts on Agile best practices and effective requirements-gathering techniques.

• Conducted workshops and interviews to capture detailed business requirements for enterprise systems.
• Designed process flows, use cases, and functional documentation to guide technical teams.
Supported solution design to ensure alignment with business goals and technical feasibility.
• Coordinated UAT activities and validated deliverables against documented requirements.
• Collaborated with cross-functional teams to implement process improvements, increasing operational efficiency.

• Led cross-functional teams, managing client portals and telecom business units.
• Ensured zero downtime operations, handled escalations, and delivered process enhancements.
• Managed iteration planning, daily stand-ups, demos, and retrospectives.
• Acted as the primary contact for technical support and process improvement initiatives.