TUSHAR SHARMA
Head-Sales & Operation
Noida
Summary
My aim is to work for the post of Business Administrative where I could learn day by day and work for the development of the respective organization. Experienced Sales Man with over10 years of experience in Financial (3yrs) & Hospitality (7Years) Industry. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Regional Manager: MRD & Sales
Tag Resorts
Noida
10.2021 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Worked with customers to understand needs and provide excellent service.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in team-building activities to enhance working relationships.
- Increased customer satisfaction by resolving issues.
Head of Sales & Marketing
OSR Resorts & Hospitality
Jim Corbett
03.2021 - 10.2021
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Venue Manager
Jim, The Solitaire
Jim Corbett
01.2020 - 02.2021
- Maintained accurate notes of changes and requests for each event and ascertained allocation.
- Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.
- Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.
- Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Sales Manager
Hotel The Solitaire
Dehradun
03.2016 - 01.2020
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Demand Manager
OYO Hotels
DEHRADUN
06.2015 - 03.2016
- Interacted with sales and marketing teams to understand demand forecast drivers.
- Reviewed historical sales trends, researched demand drivers and prepared forecast data to develop statistical forecast models and evaluate forecast results.
- Increased visibility and accountability into key forecast accuracy metrics by identifying sources of error and developing mitigation plans.
- Managed inventory flow to meet inventory turn goals.
Wealth Manager Grade M2
ICICI Securities Ltd
Dehradun
10.2014 - 03.2015
- For the month of Jan 2013
- Qualified for Shikhar at National level (Gold Bucket)
- Got Wild Card Entry in Superstar Summit.
- Carried out day-to-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Wealth Manager, M1
ICICI Securities
DEHRADUN
10.2013 - 10.2013
- Responsible for Corporate and, Room Sales for the hotel
- Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals
- Update action plans and financial objectives quarterly
- Identify new markets and business opportunities and increase sales
- Represent Hotels in various events and exhibition
- Accompany sales team on sales calls to potential clients to assist in development of the account and to access the effectiveness and sales skills of the salesperson
- Builds and strengthens relationships with existing and new customers to enable future bookings
- Activities include sales calls, entertainment, FAM trips, trade shows, etc
- Develops relationships within community to strengthen and expand customer base forsales opportunities
- Manages and develops relationships with key internal and external stakeholders
- Acquiring and developing new business accounts and preparing sales proposals forclients
- Portfolio Management services
- Deals in Life insurance, General Insurance, Corporate fixeddeposit, Equity Trading
- Education Program for investors on alternates months ThroughICFL Financial Planning, Won DUBAI trip contest(, )
- Won Prizes Like HCL TABLET, Watch Washing Machine, Gold coins and many Gift Cards
- Best RM in category of Premium Education Program for
- Kept client financial plans optimized for current market trends and economic conditions.
- Assisted clients in making beneficial and strategic decisions regarding investments, low-cash financing and sourcing overseas partners.
Sr Relationship Manager
ICICI Securities
Dehradun
10.2012 - 09.2013
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
Management Trainee
ICICI Securities
Dehradun
05.2012 - 10.2012
- Gained knowledge of company policies, protocols and processes.
- Assisted established management staff with operational oversight, business development and process improvement strategies.
- Handled day-to-day customer or client questions via telephone or email.
- Acted with integrity, honesty and knowledge to promote culture of company.
Education
PGDM - International Business & Finance
JIMS Rohini
New Delhi 08.2010 - 07.2012
Bachelor of Computer Applications - Computer Applications
IIMT Engineering College
Meerut 08.2007 - 05.2010
Skills
COMPUTER SKILLSundefined
Accomplishments
- SUMMER INTERNSHIP ( DURING MBA)
- Company Name: JET CARGO SERVICES
- Duration: 6 Weeks
- Project Title: Logistics Industry Global Vs Indian Growth, Management And Customer Satisfaction Measurement Studies
- Role & Responsibility: To collect first hand data about jet cargos and its competitors and then find out what is the need of the customer and try to fulfil their need and make them satisfied
- PROJECTS AND ASSIGNMENTS ( DURINGMBA) #1
- Project : LIBRARY MANAGEMENT SYSTEM
- Company Name: IIMT Engineering college
- Duration: 1 months
- Description :- Project prepared on visual basic, to show the arrangement of books in library
- 2 Project: COMPARISON OF PARTICULAR COMPANY WITH RESPECT TO OTHER COMPANIES
- Company Name: IVRCL Infrastructure and Projects Ltd
- NOIDA, U.P
- Duration: 15 Days
- Description:- Project prepared on Infratsucture company, we had compare the IVRCL Infrastructure & Projects with some other Infrastructure companies
- 3
- PROJECT: TO KNOW THE WORKING PROCESS OF THE COMPANY IN DIFFERENT DEPARTMENTS
- COMPANY NAME: Ginni Filaments Limited
- DURATION OF PROJECT: 10 Days
- DESCRIPTION: We get to learn that how from thread cloths were designed and then transfers to various godown for coloring and dispatch of goods to various uses.
Timeline
Regional Manager: MRD & Sales
Tag Resorts
10.2021 - Current
Head of Sales & Marketing
OSR Resorts & Hospitality
03.2021 - 10.2021
Venue Manager
Jim, The Solitaire
01.2020 - 02.2021
Sales Manager
Hotel The Solitaire
03.2016 - 01.2020
Demand Manager
OYO Hotels
06.2015 - 03.2016
Wealth Manager Grade M2
ICICI Securities Ltd
10.2014 - 03.2015
Wealth Manager, M1
ICICI Securities
10.2013 - 10.2013
Sr Relationship Manager
ICICI Securities
10.2012 - 09.2013
Management Trainee
ICICI Securities
05.2012 - 10.2012
PGDM - International Business & Finance
JIMS Rohini
08.2010 - 07.2012
Bachelor of Computer Applications - Computer Applications
IIMT Engineering College
08.2007 - 05.2010
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