TUSHAR SHARMA
Bengaluru
Summary
Results-oriented professional with significant experience in the semiconductor sector. Expertise in pre-sales activities, including technical support, client presentations, and needs assessments. Proven ability to streamline sales processes, enhance customer engagement, and support business growth. Strong technical acumen combined with excellent interpersonal skills, ensuring successful collaboration with clients and internal teams to achieve sales excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Analyst
Tech Mahindra Ltd.
Bengaluru
02.2023 - Current
- Managed a pipeline worth ~$100M, optimizing the sales and project pipeline to ensure efficient tracking and progression of potential deals.
- Implemented strategies that enhanced pipeline efficiency by 25%, resulting in increased conversion rates and accelerated deal closures within the VLSI domain.
- Compiled and analyzed data from diverse sources such as semiconductor market reports, industry databases, customer surveys, and technical specifications to support strategic decision-making processes.
- Collaborate with the management team to develop business strategies and recommendations based on data analysis
- Prepared clear and compelling reports, presentations to communicate complex data findings to senior management and stakeholders
- Collaborated with cross-functional teams to gather requirements, address business challenges, and align analytical efforts with organizational goals.
PMO Executive
Sevitech Systems Pvt. Ltd.
Bengaluru
07.2022 - 02.2023
- Managed and maintained comprehensive project-specific records, meticulously tracking headcount fluctuations, including additions, attrition, and ramp downs. Consistently provided detailed weekly reports, ensuring efficient management and clear communication of project staffing status.
- Timely management of resource allocations and de-allocations.
- Worked with the finance team to manage the changes in projects and closure of projects.
- Maintained a dashboard to provide real-time updates to different teams.
- Gathering operational data from various managers on ongoing changes, recruitment, open requirements and producing reports.
- Prepared and maintained a repository for profiles.
- Facilitated business presentations to outline consumer demands and pitch business concepts.
Territory Head
Capital Business System Pvt. Ltd.
Pune
04.2018 - 02.2022
- Responsible for organizing the service department and in particular, controlling its resources and utilizing its assets to achieve maximum efficiency
- Overseeing the day-to-day management of the service area
- Serve as a project manager, leading a team of 11 technical staff
- Solely responsible for generating revenue of 18 crore rupees from a major customer by managing the project of 1800 Kiosks
- Establish operation strategy in a team for improving service
- Streamlined post-sales support to increase customer retention rate
- Maintained monthly revenue generation of 10 lakh rupees
- Produce weekly and monthly reports for management and customers
- Proactively involved in new business development
- Skills in project management, product training
- Managed customer quote, Service legal agreement, Bank guarantee, vendor and customer price negotiations, processed orders, answered technical questions, addressed complaints and concerns
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Service Engineer
Capital Business System Pvt. Ltd
Pune
08.2016 - 03.2018
- Responsible for complete process from inspection to installation of machines at client site within given deadline, payment collection on time and maintaining the maximum uptime of machine by prompt technical support to avoid revenue loss of organization
- Efficiently and effectively managed multiple projects at one time on a revolving basis
- Assisted clients with diagnostic and technical issues
- Generated detailed engineering log and hardware test failure reports.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
Education
Executive Post Graduate Programme (MBA) -
Indian Institute Of Management
Kozhikode11-2025
Bachelor of Technology - Mechanical Engineering
Graphic Era University
Dehradun12.2016
Skills
- Market Analysis
- Data Compiling
- Business Analysis
- Business Operations Analysis
- Strategic Planning
- Report Preparation
- Sales Operations
- Project Management
- Pre Sales
- Powerpoint Proficiency
Hobbies and Interests
- Traveling
- Music
Certification
- Salesforce Administrator
Timeline
Senior Analyst
Tech Mahindra Ltd.
02.2023 - Current
PMO Executive
Sevitech Systems Pvt. Ltd.
07.2022 - 02.2023
Territory Head
Capital Business System Pvt. Ltd.
04.2018 - 02.2022
Service Engineer
Capital Business System Pvt. Ltd
08.2016 - 03.2018
Executive Post Graduate Programme (MBA) -
Indian Institute Of Management
Bachelor of Technology - Mechanical Engineering
Graphic Era University
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