TUSHAR SHARMA
Agra
Summary
Results-driven individual with a solid background in billing compliance and software implementation. Known for effective communication and spreadsheet expertise, contributing to improved operational efficiency and strategic decision-making.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Torrent Power Limited
AGRA
06.2015 - Current
- Resolved customer complaints, ensuring timely resolution and enhancing customer satisfaction.
- Assisted in implementing new billing software systems, streamlining processes and improving operational workflows.
- Reviewed contracts for compliance with billing requirements, safeguarding terms and minimizing errors.
- Developed reports on billing trends for management analysis and strategic decision-making.
- Developed skills in addressing customer concerns and overseeing cash management processes to ensure accurate transactions.
Education
Master of Science - Mathematics
Mangalayatan University
U.P01-2025
Bachelor of Science -
DR. B R Ambedkar University
Agra, U.P01-2015
Senior School Certificate Examination -
Holy Public School
Agra, U.P01-2012
Secondary School Examination -
Holy Public School
Agra, U.P01-2010
Skills
- Billing compliance
- Software implementation
- Report generation
- Customer relationship management
- Effective communication
- Spreadsheet proficiency
- Microsoft Excel expertise
- SAP technology experience
Timeline
Administrative Assistant
Torrent Power Limited
06.2015 - Current
Master of Science - Mathematics
Mangalayatan University
Bachelor of Science -
DR. B R Ambedkar University
Senior School Certificate Examination -
Holy Public School
Secondary School Examination -
Holy Public School