Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Tushar Solanki

Tushar Solanki

Software Engineering Line Manager
Pune

Summary

18+ years of rich experience as a Software professional currently serving as Account Development Leader (Software Development Line Manager). Successfully managed and delivered multiple B2B Digital Transformation projects in Telecom domain for clients like Comcast, Telstra, TCL with 7+ years of global work experience in USA & United Kingdom. Implemented and met company vision and goals by supervising, managing & motivating multicultural teams towards results oriented targets for on-time job completion.

Overview

17
17
years of professional experience
8
8
years of post-secondary education
2
2
Certifications

Work History

Account Development Leader (ADL)

Amdocs Development center India Ltd
03.2022 - Current
  • Leading Monthly Cadence Releases in Comcast Orion as ADL with E2E ownership from Scope & Capacity planning, Agile development to deployment in Production.
  • Collaborate & align with Customer Teams on Integration/deployment & Delivery milestones along with tracking of progression of the releases
  • Work Internally with Service delivery units for different applications and align on the release deliverables & timelines
  • Managing team of Dev managers to ensure release goals are met and mitigate any risks during release timeline by guiding Dev PMs in right direction.
  • Ensure Account KPIs are met along with driving Improvement as required by implementing best engineering practices, innovation and monitoring to improve overall quality of deliverables.
  • Work jointly with product managers on product roadmap that add value to customer businesses.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals for upskill.
  • Handle customer grievances, resolve issues and adjust policies to meet changing needs by soliciting customer feedback regularly.

Software Development Release Manager

Amdocs Development center India Ltd
01.2020 - 02.2022
  • Implemented and Managed branching strategy, CI/CD and support & deliver the agreed artifacts, Hot Fixes, TRNs, Release Notes for 12 major releases in 2 years
  • Engaged with Development teams on Core Product adoptions (major and minor versions)
  • Coordinated scheduled releases and updates.
  • Collaborated with project developers, quality assurance team members and business analysts.
  • Participated and Lead delivery team during Dress rehearsal on Staging & Performance Environments as part of overall Production deployment plan

Sr. Analyst/User Adoption Expert/Testing Lead

Amdocs Inc, USA
12.2012 - 01.2020
  • Worked as Business Analyst/User Adoption expert for Comcast Orion (Gen3 system) & CLIPS (Gen2 system) for their Digital Transformation projects consisting of Amdocs CES for their Managed Services account & B2B solution from Presales to Service fulfillment & Activation, Billing

Testing Expert/Senior Testing Engineer

Amdocs Systems Ltd, India/Europe
03.2008 - 12.2012
  • As QA Support lead 3rd Party Testing team at Comcast, coordinated Testing cycle, Defect Management, CR Released for testing & Hot fix management. Lead Defect triaging team during User acceptance Testing Phase by analyzing, prioritizing & clarifying End user defects to Internal Development team as well as clearing doubts raised by end users for Product functionality.

Education

Diploma in Advance Computing -

Sunbeam Institute of Information Technology
Pune, India
04.2001 - 08.2005

Bachelor of Engineering (Mechanical) -

Dr Babasaheb Marathwada University
Aurangabad, India
06.1999 - 06.2003

Skills

    Rally, JIRA, Microsoft PMT

Test Tools: Quality Center, ALM Octane, Amdocs Test Studio

Support Tools: Remedy

Tech Stack: Java, SQL, Unix, Webservices, Microservices, DevOps

Certification

Certified SAFe 4 Agilist

Accomplishments

  • Orion Star and Shoutout awards for partnering and collaborating with Customer teams for B2B transformation project.
  • Comcast Cowbell Quarterly peer-nominated departmental award for best-in-class service & support to Customer teams.
  • Multiple recognitions during Amdocs tenure as Software Testing Expert for various Telecom OSS projects

Timeline

Account Development Leader (ADL)

Amdocs Development center India Ltd
03.2022 - Current

Software Development Release Manager

Amdocs Development center India Ltd
01.2020 - 02.2022

Sr. Analyst/User Adoption Expert/Testing Lead

Amdocs Inc, USA
12.2012 - 01.2020

Testing Expert/Senior Testing Engineer

Amdocs Systems Ltd, India/Europe
03.2008 - 12.2012

Diploma in Advance Computing -

Sunbeam Institute of Information Technology
04.2001 - 08.2005

Bachelor of Engineering (Mechanical) -

Dr Babasaheb Marathwada University
06.1999 - 06.2003

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Tushar SolankiSoftware Engineering Line Manager