Tushar Soni
Data Analyst
Indore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Customer Care Associate
Continuum Global Solutions
Indore
09.2022 - 05.2023
- Fielded inquiries via email, chat and text to offer immediate assistance with customers' needs.
- Followed up on outstanding issues to complete resolutions and maintain customer satisfaction.
- Analyzed paperwork to verify completeness and eligibility for requested products and services.
- Contributed to continuous improvement team-wide by collecting data on calls and giving managers knowledgeable feedback.
Education
Bachelor of Arts -
06.2018 - 05.2021
GPA: 67%
Senior Secondary Examination - undefined
05.2015 - 05.2016
GPA: 7.2
XII - undefined
05.2017 - 05.2018
GPA: 66%
Skills
Organization Skills Critical Thinkingundefined
Timeline
Customer Care Associate - Continuum Global Solutions
09.2022 - 05.2023
Devi Ahilya Vishwavidyalaya - Bachelor of Arts,
06.2018 - 05.2021
Ryan International School - XII,
05.2017 - 05.2018
Ryan International School - Senior Secondary Examination,
05.2015 - 05.2016
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