Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tushar Sudan

Poonch

Summary

Dynamic Logistics Manager with proven expertise at Delhivery Limited, enhancing customer satisfaction through optimized transportation routes and compliance with safety standards. Skilled in team management and logistics analysis, I excel in problem-solving and operational efficiency, driving improvements in on-time delivery rates and inventory control.


Developed skills in fast-paced logistics environment, focusing on optimizing supply chain processes and managing complex operations. Demonstrated ability to streamline workflows and improve efficiency. Seeking to transition into new field where these skills can be effectively utilized.

Overview

4
4
years of professional experience

Work History

Logistic Manager

Delhivery Limited
01.2024 - Current
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.

Security Officer

L&L Security & Services
06.2022 - 01.2024
  • Team Supervision & Coordination
    Manage a team of warehouse staff, drivers, or logistics coordinators.
    Assign tasks and monitor performance.
    Ensure adherence to schedules, safety, and company policies.
  • Operational Management
    Coordinate inbound and outbound shipments.
    Track inventory, orders, and deliveries.
    Monitor logistics KPIs like delivery times, order accuracy, and productivity.
  • Problem Solving
    Handle issues such as delays, damaged goods, or missing inventory.
    Act as the first point of escalation for team-related or operational problems.
  • Communication
    Liaise with other departments (e.g., procurement, sales, customer service).
    Communicate effectively with transport providers, suppliers, and clients.
  • Training & Development
    Train new staff and provide ongoing guidance.
    Encourage best practices and support team development.
  • Compliance & Safety
    Ensure compliance with health and safety regulations.
    Maintain proper documentation for audits and legal requirements.
  • Reporting
    Prepare reports on productivity, shipments, inventory, and team performance.
    Provide feedback to management and suggest improvements.

Field Supervisor

Delhivery
09.2021 - 06.2022
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Resolved customer complaints to maintain satisfaction and loyalty.
  • Enure Proper Shipments deliveries by riders and ensure customer satisfaction

Education

Bachelor of Commerce - Financial Accounting

Baba Farid Institute of Technology
Dehradun
04-2021

Skills

  • Shipping and receiving
  • Warehouse management
  • Distribution management
  • Supply chain management
  • Operational management
  • Team management
  • Shipping and receiving operations
  • Logistics management
  • Logistics oversight
  • Logistics analysis
  • Transportation management
  • Documentation
  • Mentoring and training
  • Warehouse operations
  • Warehouse safety
  • Employee supervision
  • Inventory control
  • Logistics software knowledge
  • Inventory management
  • Decision-making
  • Logistics processes

Languages

Hindi
Upper intermediate (B2)
English
Intermediate (B1)

Timeline

Logistic Manager

Delhivery Limited
01.2024 - Current

Security Officer

L&L Security & Services
06.2022 - 01.2024

Field Supervisor

Delhivery
09.2021 - 06.2022

Bachelor of Commerce - Financial Accounting

Baba Farid Institute of Technology

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Tushar Sudan