Summary
Overview
Work History
Education
Skills
LANGUAGES
Hobbies and Interests
Certification
Strength
Timeline
Generic
Tushar Tiwari

Tushar Tiwari

Gurgaon,HR

Summary

Young and dynamic professional dedicated to achieving excellence through sincerity and dedication. Strong work ethic and passion for continuous learning and growth. Proven track record of delivering high-quality results in fast-paced environments. Excels in collaborating with team members to achieve common goals and drive success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Training Manager - Learning & Development (Banca)

HDFC Life Insurance Co. Ltd
07.2024 - Current
  • Trained HDFC Bank staff and internal employees on the products to ensure impact in sales.
  • Established productive relationships with key stakeholders, aligning training objectives with business goals for maximum impact.
  • Collaborated with sales team to identify skills gaps and develop relevant training solutions, fostering a culture of continuous learning.
  • Delivered targeted training modules, resulting in improved overall job performance across the organization.
  • Streamlined onboarding processes for new hires, reducing the average time taken to reach full productivity.
  • Aligned L&D strategies with overall business objectives, ensuring the development of a skilled workforce capable of meeting future challenges.
  • Improved employee retention rates with targeted training initiatives addressing individual needs and goals.
  • Evaluated employee progress through regular assessments, providing constructive feedback and coaching as needed.
  • Enhanced product knowledge for sales staff through engaging workshops and hands-on activities.
  • Designed and implemented sales training program and documentation.
  • Facilitated virtual, in-person and blended learning sessions.
  • Achieved Silver Qualification in Trainer Certification for HDFC Life's Flagship Program.
  • Winner of the Knowledge Quiz on National Consumer Day, recognized by senior leadership for exceptional customer-centric insights.
  • Recipient of Employee of the Quarter (JFM'25), recognized for outstanding performance and contributions to team success

Senior Manager - Agency Enablement

Max Life Insurance Company Limited
10.2023 - 06.2024
  • Driving enablement on process, product via functional training.
  • Pivotal role in enabling the field team to run business drives like MDRT, Councils, MBK and PMS.
  • Competitive research-based analysis and giving relevant critical information to the stakeholders to drive business.
  • Developed and executed nationwide protection business strategies, introducing innovative approaches.
  • Key strategic contributor to Agency Retirement Team, driving 34% YOY growth.
  • Acknowledged for achieving exceptional year-over-year business growth with Annuity and Initiatives, receiving a Certificate of Appreciation from Senior Leadership, Team Leaders, Stakeholders, and Top Advisors.


Manager - Agency Enablement

Max Life Insurance Company Limited
09.2021 - 09.2023
  • Develop, oversee & drive growth for Portfolio of 142 Top Advisors of Ahmedabad Region across 12 Branches.
  • Ensuring consistent growth of 30%.
  • Responsible for driving business, training, development of the portfolio.
  • Collaborated cross-functionally with stakeholders from Field Sales, LPC, UW, Sales Promotion, Finance, Operations, Claims, Marketing and Products.
  • Introducing Digital tools & campaigns for stakeholders and advisors to drive business growth as well as certifications for advisors.
  • Playing an important role in strategizing the campaigns being run over the platforms.
  • Promoted to Senior Manager in Oct '23 for meeting promotion criteria.
  • Qualified for 2 Annual Awards for Excellence as Activation Champion, driving month-over-month performance improvements for Advisors.

Senior Agency Manager - (Business Development)

ICICI Prudential Life Insurance Company Limited
04.2019 - 09.2021
  • Hiring, training and guidance to the prospect who is interested to work with Life Insurance.
  • Building a strong team who can passionately work for goal achievement and rewards.
  • Build and maintain strong customer relationship by providing excellent customer service.
  • Conduct a training session for the team to update the current changes in the market and product and also motivate them for R&R.
  • Regular meeting with the advisors and new customers to solve their queries regarding Investment planning and provide the right solution which is helpful for their Long term goal.
  • Get Felicitated by SVP (North Region) and Zonal Head (Delhi) for 140% Achieving H1 Plan in December 2019.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

PGDM - Marketing

Institute of Management Studies
Ghaziabad, India
05.2019

B.E - IT

Shri Shankaracharya Technical Campus
Bhilai, Durg (C.G)
07.2016

CGBSE - 12th -

Vijay English Medium School
Manendragarh
03.2010

CBSE - 10th -

Kendriya Vidyalaya
Jhagrakhand, Manendragarh
03.2008

Skills

  • Data analysis proficiency
  • Goal-oriented planning
  • Insurance product knowledge
  • Sales support strategies
  • Stakeholder engagement
  • Training & Development

LANGUAGES

English - Full Professional Proficiency
Hindi - Full Professional Proficiency

Hobbies and Interests

Travelling, Cricket, Badminton

Certification

  • Licensed Lean Six Sigma AI Yellow Belt
  • Certified Silver Club Trainer, HDFC Life Insurance - 2025
  • The Complete Storytelling Course for Speaking & Presenting - Nov'24
  • Digital Marketing Certificate through Accenture
  • Search Engine Optimization (SEO) with Squarespace License - Coursera Project Network

Strength

Received 40+ professional recognitions via email, reinforcing the belief that persistence and perseverance can lead to achieving anything

Timeline

Training Manager - Learning & Development (Banca)

HDFC Life Insurance Co. Ltd
07.2024 - Current

Senior Manager - Agency Enablement

Max Life Insurance Company Limited
10.2023 - 06.2024

Manager - Agency Enablement

Max Life Insurance Company Limited
09.2021 - 09.2023

Senior Agency Manager - (Business Development)

ICICI Prudential Life Insurance Company Limited
04.2019 - 09.2021

PGDM - Marketing

Institute of Management Studies

B.E - IT

Shri Shankaracharya Technical Campus

CGBSE - 12th -

Vijay English Medium School

CBSE - 10th -

Kendriya Vidyalaya

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Tushar Tiwari