KUMKUM TYAGI

GHAZIABAD

Summary

Dedicated cabin crew professional with extensive experience in delivering top-notch in-flight service and ensuring passenger safety. Adept at managing a range of tasks in high-pressure environments while maintaining a calm and friendly demeanor. Proven ability to communicate effectively, resolve conflicts, and contribute to a positive travel experience. Committed to upholding the highest standards of safety, customer service, and professionalism. Passionate about enhancing passenger satisfaction and supporting team goals.

Overview

years of professional experience

Work History

Cabin Crew Member

AIR INDIA EXPRESS

11.2022 - Current

Greeted passengers and provided assistance with boarding, seating and stowing of carry-on luggage.
Collaborated with pilots in preparing aircraft for departure from airports.
Responded promptly to customer complaints or requests for service during flights.
Performed cabin checks throughout the flight to ensure passenger comfort and safety requirements were met.
Conducted pre-flight briefings to inform passengers about the flight route, expected duration and onboard services.

Education

High School Diploma -

NATIONAL PUBLIC SCHOOL

GHAZIABAD

03-2021

Pursuing Graduation -

Delhi University

Skills

Customer Service Skills
Great Adaptability Skills
Team Player

Able To Asses Situation & handle
Good listener

Languages

Hindi

First Language

English

Advanced (C1)

DECLARATION

I declare that the information provided in this CV is accurate and true to the best of my knowledge. I understand that any false statements or omissions may result in the withdrawal of my application or termination of employment. I consent to verification of the details provided herein.

Timeline