Forward-thinking Operations Specialist bringing 8 years of expertise in Supply chain management for Retail sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
Work History
Team Lead - Pricing & Promotion / PDM
Accenture Service Pvt. Ltd.(Clent- UK based Retailer)
Navi Mumbai
05.2019 - Current
Designed strategic plan for setting up promotions for 1500+ Stores as per request's received via eform approved by buyers for respective SKUs.
Manage retail price change and Price lock campaign
Manage 35k+ SKUs amendment and new set up requests
Support finance team by investigating cost price mismatch quires
Worked with team to identify areas of improvement and devised solutions based on findings.
Monitored project progress, identified risks and took corrective action as needed.
Work closing with cross functional teams too improve productivity and quality.
Introduced new methods, practices, and systems to reduce turnaround time.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help client evolve and grow.
Team Lead - Space Planning
Accenture Service Pvt. Ltd. (Client-North American Retailer )
Navi Mumbai
08.2015 - 05.2019
Developed merchandising strategy to efficiently move overstock.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Introduced Automation program for creating Cover sheet , resulting in 15% increase in productivity.
Manage planograms for 800+ stores including setting up new planograms and amendment request.
Monitored and replenished display inventory and restructured according to available stock.
Restructured company merchandising standards to increase customer traffic and product exposure.
Presented store update suggestions and layouts to management and stakeholders.
Promoted seasonal products and trends to ensure efficient movement of stock.
Developed standard operating procedures and document workflows for current and future process steps.
Collaborated with all department on operational support tasks to model importance of group goals.
Managed quality assurance program including on site evaluations, internal audits
Supervised production planning while using appropriate tools and analysis for smooth production output.
Fulfillment Associate
TinyOwl Technology Pvt. Ltd
Mumbai
03.2015 - 08.2015
Cross-trained new associates on essential job functions and procedures, including picking and filling orders.
Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled.
Drove customer satisfaction by successfully completing all returns within timeframe from receipt in fulfillment department.
Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Supervised material flow, storage and order fulfillment.
Oversaw scheduling for day-to-day activities of 50+ Delivery boys.
Purchase Executive
Retail Detailz India Pvt. Ltd.
Mumbai
03.2014 - 03.2015
Consulted and advised department heads on equipment and supply decisions.
Reviewed and approved requisitions enabling purchasing department to start purchasing process.
Directed preparation of purchase orders meet material needs for production operations.
Maximized benefit and minimized costs by streamlining procurement processes
Supervised purchasing and warehousing processes to reduce loss, time and injuries.
Negotiated with vendors to procure best prices and quickest service for equipment and supplies.
Monitored open purchase orders for on-time delivery and mitigated potential problems with carriers and logistics companies for timely resolution.
Tracked movement of raw materials and subcontracted goods and reconciled inventory.
Worked closely with suppliers for service level agreement compliance and effective logistics support.
Modified price levels, availability and markets for competitive company advantage.
Assessed quality standards and encouraged suppliers to integrate standards with company objectives.
Generated 10-20% reductions in material expenses by improving tracking, supplier and vendor contracts.
Education
MBA - Operations Management
Sinhgad Business School
Pune
06.2012 - 03.2014
B.E - Instrumentation Engineering
Sipna COET
Amravati
04.2008 - 04.2012
Skills
Project management
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Accomplishments
Successfully implemented 2 end to end delivery projects.
Designed a workflow solution for Pricing and Promotion process and Space planning resulting in reducing Buyer admin work by 10%.
Led team to meet 99.5% of SLAs by streamlining business processes and identifying areas for improvement.
Increased overall productivity by 30% by implementing automation.
Collaborated with cross functional team in the development of Price unifier,Supplier experience portal , buyer & supplier scorecard and 3 RPA project.
Certification
Certified Demand Planning and Forecasting Professional
Timeline
Certified Demand Planning and Forecasting Professional
10-2019
Team Lead - Pricing & Promotion / PDM
Accenture Service Pvt. Ltd.(Clent- UK based Retailer)
05.2019 - Current
Base SAS
01-2017
Team Lead - Space Planning
Accenture Service Pvt. Ltd. (Client-North American Retailer )
08.2015 - 05.2019
Fulfillment Associate
TinyOwl Technology Pvt. Ltd
03.2015 - 08.2015
Purchase Executive
Retail Detailz India Pvt. Ltd.
03.2014 - 03.2015
MBA - Operations Management
Sinhgad Business School
06.2012 - 03.2014
B.E - Instrumentation Engineering
Sipna COET
04.2008 - 04.2012
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