Summary
Overview
Work History
Education
MANAGEMENT SKILLS
Technical Skills
Accomplishments
Certification
Timeline
SeniorSoftwareEngineer
Tushar Suresh Zope

Tushar Suresh Zope

Associate Director
Nashik

Summary

Accomplished Associate Director with a proven track record at ESDS Software Solution Limited, excelling in strategic leadership and organizational development. Spearheaded innovative cloud service initiatives, enhancing team performance and customer satisfaction. Expert in team collaboration, decision-making, and system engineering.

Overview

16
16
years of professional experience
3
3
Certificates

Work History

Associate Director - Cloud Service

ESDS Software Solution Limited
Nashik
11.2024 - Current
  • Define the roadmap for cloud development, aligning with business objectives and technology goals.
  • Research and evaluate emerging technologies, identifying opportunities for innovation and improvement.
  • Identify, test, and integrate open-source tools to enhance cloud functionality and service offerings.
  • Lead DevOps support, managing internal DevOps teams to ensure streamlined development and deployment processes.
  • Oversee product support and infrastructure teams, ensuring optimal performance, reliability, and scalability.
  • Lead initiatives to continuously improve cloud services, ensuring security, performance, and cost-efficiency.
  • Collaborate with cross-functional teams to integrate new technologies and maintain a robust cloud infrastructure.

Deputy Manager - Cloud Services

ESDS Software Solution Private Limited
04.2021 - 11.2024
  • Contributed to the development and planning of a cloud platform, collaborating on architecture design and feature roadmap creation.
  • Expanded the cloud services catalog by introducing new offerings, enhancing the product's ability to meet diverse client needs.
  • Researched and integrated open-source technologies to enhance product functionality and performance.
  • Implemented automation into the cloud platform to improve user experience and reduce manual intervention.
  • Worked cross-functionally to align service improvements with business objectives, ensuring seamless integration of new solutions.
  • Managed the scalability and reliability of infrastructure, ensuring high availability and efficient cloud operations.
  • Led product updates and enhancements, focusing on delivering superior client experiences and product quality.
  • Led cloud platform internal and external audits, ensuring compliance with industry standards (e.g., Meity empanelment , PCI-DSS, SAP-HANA) and acting as a technical lead during the audit process.
  • Directed and mentored DevOPs, product support, and systems engineering teams, fostering a collaborative environment and ensuring smooth day-to-day operations.
  • Collaborated with the presales team on RFP responses, designing tailored alternative solutions using Azure and AWS services for the company's eNlightCloud platform.
  • Managed team performance, conducting regular reviews, providing constructive feedback, and supporting professional development.
  • Coordinated with cross-functional departments to ensure alignment of technical initiatives with broader business strategies.

Team Lead

ESDS Software Solution Private Limited
04.2018 - 03.2021
  • Led a 15-member team, overseeing task allocation, mentoring, and project delivery to meet organizational goals.
  • Spearheaded research to implement new features and enhance product functionality.
  • Transitioned existing products from VM-based to containerized environments using Docker and Kubernetes.
  • Defined and implemented a multi-service architecture to improve scalability and maintainability.
  • Designed and maintained CI/CD pipelines to automate deployments, ensuring faster delivery cycles.
  • Managed R&D infrastructure and internal product deployment environments for high availability and performance.
  • Collaborated with cross-functional teams to address escalations, drive product improvements, and ensure client satisfaction.

Senior Systems Engineer

ESDS Software Solution Private Limited
04.2016 - 03.2018
  • Managed end-to-end product implementation and R&D infrastructure.
  • Led a 3-member team, ensuring task delegation and timely project delivery.
  • Oversaw internal product deployment infrastructure, maintaining high availability.
  • Provided technical support and streamlined processes to improve efficiency.
  • Collaborated with development teams to address escalations and implement enhancements.

Implementation Engineer

ESDS Software Solution Private Limited
04.2015 - 03.2016
  • Managed end-to-end product implementation, including requirement gathering, configuration, and deployment.
  • Provided technical support to resolve product issues, ensuring adherence to SLAs and client satisfaction.
  • Trained client teams on product usage and best practices for successful adoption.
  • Collaborated with development teams to address escalations and implement enhancements based on client feedback.
  • Streamlined implementation and support processes, reducing deployment time and improving efficiency.

Engineer

Spanco Telesystems and Solutions Limited
04.2009 - 03.2015
  • Designed, configured, and maintained the Wide Area Network (WAN) infrastructure to ensure seamless connectivity between state headquarters, district centers, and block-level offices.
  • Administered Linux and Windows servers for hosting critical applications and services.
  • Managed routers, switches, (e.g., Cisco), and ensured secure network operations.
  • Monitored and optimized network performance using tools like Nagios, WhatsUP Gold
  • Provided technical support for desktop systems and local area networks at government offices.
  • Collaborated with vendors and government departments to Implement Implement project as well as resolve connectivity and service issues.
  • Led and managed a team of 20 members, including system administrators, network engineers, and support staff, ensuring alignment with project objectives and organizational goals

Education

Bachelor of Arts - Defense

North Maharashtra University
Jalgaon
06.2003 - 04.2006

MANAGEMENT SKILLS

  • Team collaboration and leadership
  • Strategic leadership
  • Organizational development
  • Decision-making

Technical Skills

Cloud Platforms: eNlightCloud, Azure, AWS, Huawei Cloud
DevOps Tools & Practices: Jenkins, Docker, Kubernetes, Ansible, CI/CD Pipelines, SonarQube,ArgoCD, Openshift
Virtualization: VMware, KVM, Hyper-V, Citrix Xen, Nutanix HCI, OpenStack,
Monitoring & Performance Management: Prometheus, Grafana, Nagios, eMagic,Datadog, Telegraf, ELK Stack
System Design & Architecture: Microservices Architecture, High Availability (HA), Load Balancing, Disaster Recovery (DR) Planning, Scalability, Fault Tolerance
Operating Systems: Linux (Ubuntu, CentOS, RedHat), Windows Server
Configuration Management: SaltStack
Scripting & Automation: Shell scripting, PowerShell
Version Control & Collaboration: Git, GitLab
Security : Firewalls(Sophos,Fortigate, Paloalto) Web Application Firewall, SIEM

Storages : Netapp, TrueNAS, Ceph, Minio object storage.

Databases: MySQL (Galera Clustering), InfluxDB

Networking: Routing and Switching, VLAN, VxLAN, SDN

Accomplishments

High Five Award (Annual Awards 2024)

Top Ten Award (Annual Awards 2022)

Top performer Award (Annual Awards 2018)

Top performer Award (Annual Awards 2016)

Most promising debutant (Annual Awards 2015)

Certification

Red Hat Certified Engineer (RHCE)

Timeline

Associate Director - Cloud Service

ESDS Software Solution Limited
11.2024 - Current

Certified Kubernetes Administrator

03-2024

Deputy Manager - Cloud Services

ESDS Software Solution Private Limited
04.2021 - 11.2024

Team Lead

ESDS Software Solution Private Limited
04.2018 - 03.2021

Senior Systems Engineer

ESDS Software Solution Private Limited
04.2016 - 03.2018

Implementation Engineer

ESDS Software Solution Private Limited
04.2015 - 03.2016

Engineer

Spanco Telesystems and Solutions Limited
04.2009 - 03.2015

Red Hat Certified Engineer (RHCE)

07-2008

Microsoft Certified Professional

07-2008

Bachelor of Arts - Defense

North Maharashtra University
06.2003 - 04.2006

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