Tushar Chandrashekar Shetty
Mumbai
Summary
Seasoned Technical Trainer with 16+ years of experience managing technology training requirements and curriculum to meet skills-development initiatives. Detail-oriented when working with team to outline, process and provide resources to meet technical goals. Organized approach to streamlining and compiling complex documentation and instruction programs. Knowledgeable oversight and tracking of technology sector.
Overview
17
17
years of professional experience
Work History
Product & Technical Trainer
GDC Technology Pvt. Ltd
04.2017 - Current
- Assess training needs of the organization and develop training programs that meet identified needs
- Apply instructional design principles to create effective training materials such as product manuals, user guides, training modules, course materials, videos, and other multimedia content for training programs
- Deliver product and process training sessions (technical and functional) for internal as well as external stakeholders
- Measure effectiveness of training programs, analyze performance metrics, and making necessary adjustments to improve training materials.
Assistant Manager
Jardine Lloyd Thompson India Pvt. Ltd
03.2015 - 04.2017
- Understanding training competency needs from senior managers & identifying training needs using TNA
- Creating training content & user documentation using Oracle UPK Developer tool & managing online SharePoint repositories & Wiki sites
- Delivering classroom training to Stakeholders, HR Professionals & Shared Service entities globally on applications such as Oracle HRMS, Taleo Recruitment/ On-boarding and SuccessFactors LMS
- Managing training calendar & ensuring on-time delivery of scheduled training sessions.
Senior Product Trainer
Directi Web Technology Pvt. Ltd
11.2009 - 03.2015
- Manage Training department & deliver process/product-related training to new joiners as & when required
- Create detailed product/service/process-related documentation and instructional content for training & reference purposes
- Understanding new products/services in Product pipeline & conducting appropriate refresher sessions for the existing team members.
Software Engineer
aurionPro Solutions Pvt. Ltd
08.2007 - 08.2009
- Providing L2 Support to clients via support requests & emails
- Application development & coding, as per client specifications
- Bug-fixing & deployment of incremental version releases of application products.
Education
Masters in Business Administration - Information Management
Welingkar Institute of Management
Mumbai, MH2013
Bachelor of Engineering - Computer Science
Datta Meghe College of Engineering
Mumbai, MH2007
HSC -
Maharashtra Board
Mumbai, MH2003
SSC -
Maharashtra Board
Mumbai, MH2001
Skills
- Process: Training & Content Development, Instructional Design, Content Development & Management, Content Creation, Product Training
- Process Training, Training Need Analysis (TNA), Learning & Development, Training Competency Management, Technical Training
- Tools: Oracle HRMS, Taleo Recruitment & On- boarding, SAP SuccessFactors LMS, SharePoint, Oracle UPK Developer, Camtasia, SnagIt, HTML, CSS, PHP, MSSQL, WordPress, Adobe Photoshop, MS Office Suite
- Learning Strategies
- Learning Management Systems
- Training Evaluation
- E-learning tools
- Training Program Development
- Course Materials Development
- E-Learning Design
Accomplishments
- Certifications: Six Sigma - Green Belt (2013), Barco Certified Specialist [Xenon Projectors] (2017)
Timeline
Product & Technical Trainer
GDC Technology Pvt. Ltd
04.2017 - Current
Assistant Manager
Jardine Lloyd Thompson India Pvt. Ltd
03.2015 - 04.2017
Senior Product Trainer
Directi Web Technology Pvt. Ltd
11.2009 - 03.2015
Software Engineer
aurionPro Solutions Pvt. Ltd
08.2007 - 08.2009
Masters in Business Administration - Information Management
Welingkar Institute of Management
Bachelor of Engineering - Computer Science
Datta Meghe College of Engineering
HSC -
Maharashtra Board
SSC -
Maharashtra Board
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