Twana Moth
Indianapolis
Summary
Dynamic Area Supervisor at ResCare with a proven track record in project management and cost reduction strategies. Expert in team oversight and documentation, enhancing service quality and compliance. Successfully implemented KPIs, driving operational efficiency and improving client outcomes through effective communication and leadership.
Overview
7
7
years of professional experience
Work History
Area Supervisor
ResCare
Indianapolis
04.2025 - 09.2025
- Supervised assistance provision to enhance individuals' physical, social, and psychological well-being, improving overall service quality.
- Deployed staff according to regulatory and service plan staffing ratios.
- Monitored staff documentation, ensuring compliance with quality service standards and enhancing accountability.
- Oversaw labor hours, maintaining budget compliance across all assigned service sites.
- Analyzed financial, clinical, and operational data to identify opportunities for cost reduction and efficiency improvements, supporting budgetary goals.
- Managed client funds receipts with precise documentation practices.
- Established key performance indicators (KPIs) and monitored outcomes for clinical supply management.
- Educated committees on product optimization and engaged in supply chain enhancements.
Temporary Supervisor
University of Michigan
Ann Arbor
02.2025 - 04.2025
- Supervise employees while maintaining a clean, safe, aseptic environment in assigned areas.
- Supervised daily operations, ensuring smooth workflow and timely task completion.
- Drove staff productivity to meet target turnaround times and assessed employee efficiency.
- Ensure that payroll is processed accurately and promptly by entering time and monitoring timesheets and approving time for staff.
- Ensure compliance with healthcare regulations, accreditation requirements, and institutional policies.
- Implement clinical supply strategy to enhance cost management, quality, and outcomes.
- Analyze financial, clinical, and operational data to identify opportunities for cost reduction and efficiency improvements.
- Establish key performance indicators (KPIs) and monitor clinical supply outcomes.
- Educate and engage committees on product and supply chain optimization.
- Collaborate with peers throughout Michigan Medicine to plan and execute projects.
- Stay informed about industry trends, emerging technologies, and best practices in healthcare.
Machine Operator - Warehouse
Berry Global
06.2023 - 01.2025
- Conduct process startups and fulfill production requirements with precision.
- Executed preventative maintenance and made minor machine adjustments to ensure optimal equipment performance.
- Analyzed processes and proactively troubleshot issues to maintain operational efficiency during shifts.
- Participated in continuous improvement activities to optimize equipment and processes, enhancing overall system performance.
- Ensure product quality through meticulous process control, test analysis, and thorough documentation.
- Always uphold unwavering adherence to GMP and safety standards.
Clinical Care Coordinator
Centerstone
11.2022 - 01.2025
- Conducted clinical assessments to identify client needs and inform care strategies.
- Promoted patient-centered care by actively involving patients and their families in treatment decisions and goal-setting processes.
- Reduced hospital readmission rates through effective discharge planning and coordination of post-acute care services.
- Updated treatment plans for comprehensive case management.
- Provide life skills services individually and in a group setting with clients with diagnosed mental health and co-occurring substance use disorders.
- Facilitated access to community resources through individual and group sessions with clients.
Road Supervisor
RATP Dev
Indianapolis
06.2022 - 10.2022
- Oversaw all aspects of center operations to ensure smooth functionality and compliance.
- Coached bus operators on driving techniques. Monitored performance.
- Confirmed operators' credentials prior to scheduling to maintain regulatory standards.
- Knowledge of dispatching functions includes scheduling, routing, and the use of pertinent forms.
- Maintained records of regulations and procedures for compliance.
- File incident reports. Investigate accidents according to policy regulations.
- Knowledge of office practices and procedures.
IT Tech
ProLogistix Warehouse
Plainfield
01.2022 - 05.2022
- Installed software, resolved IP address conflicts, set up PCs, and updated inventory data to ensure operational efficiency.
- Troubleshoot devices, knowledge of DHCP address utilization, and update applications.
- Utilized many software systems: Kronos, Genesis, Installation management system & Avaya.
- Assist in interviewing candidates for the IT department.
- Submitted daily inventory reports and maintained spending accounts for merchandise to track resources effectively.
- Provided seasonal company overview to stakeholders to communicate key insights and updates.
Central Project Office Coordinator
Lowe's
Indianapolis
06.2018 - 10.2021
- Managed end-to-end job workflow, ensuring effective communication and administration among customers, installers, stores, and vendors.
- Obtained installation schedules from installers and confirmed times with customers to enhance proactive communication and customer service.
- Coached employees on performance and company expectations to align team goals with organizational standards.
Education
Master’s Degree - Public Health
Western Governors University
Online03-2026
Bachelor of Science - Healthcare Management
University of Phoenix
04-2022
Medical Assisting Diploma -
Everest Institute of Technology
10-2006
Skills
- Project planning and management
- Team and multi-unit management
- Employee performance oversight
- Production and quality control
- Cost reduction strategies
- Budget management
- Policy implementation
- Task delegation
- Documentation and reporting skills
- Customer service excellence
Timeline
Area Supervisor
ResCare
04.2025 - 09.2025
Temporary Supervisor
University of Michigan
02.2025 - 04.2025
Machine Operator - Warehouse
Berry Global
06.2023 - 01.2025
Clinical Care Coordinator
Centerstone
11.2022 - 01.2025
Road Supervisor
RATP Dev
06.2022 - 10.2022
IT Tech
ProLogistix Warehouse
01.2022 - 05.2022
Central Project Office Coordinator
Lowe's
06.2018 - 10.2021
Master’s Degree - Public Health
Western Governors University
Bachelor of Science - Healthcare Management
University of Phoenix
Medical Assisting Diploma -
Everest Institute of Technology