Twinkle Singh
Pune
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Business Development Manager
Toriox Pvt LTD
Pune, Maharashtra
10.2022 - Current
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
- Conducted research on industry trends, competitor activities, and customer needs.
- Organized meetings between senior management and prospective customers.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Collaborated with internal teams for successful execution of projects.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Established new customer accounts using negotiation and sales closing abilities.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Gathered and analyzed business, market and competitor information to support development of strategic marketing plan.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Directed and coordinated products, services and sales activities.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Conducted market research and reported on competitors.
Senior Lead Generation Executive
Iresearch Services PVT LTD
Pune
12.2019 - 08.2022
- Identified and contacted potential leads through various channels, such as cold-calling, email campaigns, and social media.
- Developed customer relationships to generate new business opportunities.
- Conducted market research to identify industry trends and target prospects.
- Analyzed customer feedback to improve lead generation strategies.
- Created engaging content for marketing campaigns and promotional materials.
- Worked closely with the sales team to ensure that leads are qualified and followed up quickly.
- Maintained an understanding of current technology trends within the industry in order to stay ahead of competition.
- Followed up on sales leads through outbound calling.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Provided timely, courteous and knowledgeable responses to information requests.
- Achieved established sales targets by generating new customer accounts.
- Developed new leads each day at or above quotas.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Networked to build client base and promote products to new and existing clients.
Senior Lead Generation Executive
Logichron Services LLP
Pune
08.2017 - 12.2019
- Identified and contacted potential leads through various channels, such as cold-calling, email campaigns, and social media.
- Developed customer relationships to generate new business opportunities.
- Conducted market research to identify industry trends and target prospects.
- Analyzed customer feedback to improve lead generation strategies.
- Created engaging content for marketing campaigns and promotional materials.
- Collaborated with cross-functional teams to develop and implement targeted outreach campaigns.
- Worked closely with the sales team to ensure that leads are qualified and followed up quickly.
- Maintained an understanding of current technology trends within the industry in order to stay ahead of competition.
- Followed up on sales leads through outbound calling.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Collaborated with new customers to give details about company offerings.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Networked to build client base and promote products to new and existing clients.
- Documented sales call data in company software.
Lead Generation Executive
XDBS
Pune
08.2016 - 08.2017
- Identified and contacted potential leads through various channels, such as cold-calling, email campaigns, and social media.
- Developed customer relationships to generate new business opportunities.
- Conducted market research to identify industry trends and target prospects.
- Created engaging content for marketing campaigns and promotional materials.
- Managed database of prospective customers and tracked progress of leads throughout the sales cycle.
- Collaborated with cross-functional teams to develop and implement targeted outreach campaigns.
- Worked closely with the sales team to ensure that leads are qualified and followed up quickly.
- Maintained an understanding of current technology trends within the industry in order to stay ahead of competition.
- Developed new leads each day at or above quotas.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Documented sales call data in company software.
Customer Service Associate
Credence Resource Management
Pune
01.2016 - 08.2016
- Provided information about products and services available to customers.
- Processed customer orders accurately and efficiently.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Maintained an organized system for tracking customer interactions and feedback.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Suggested product solutions based on individual customer needs.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Followed policies and procedures to meet or exceed established performance requirements.
Education
H.S.C - Commerce
Swami Vivekanand Junior College
Navi Mumbai04.2013
Maharashtra State Board of Secondary Education
Vashi03.2011
Skills
- Client Relations
- Portfolio Development
- Cold Calling
- Contract Negotiation
- Report Preparation
- Willingness to Learn
- Team Building
- Business Intelligence
- Presentation Development and Delivery
- Analytical and Critical Thinking
- Database Maintenance
Languages
English, Hindi
Native language
English
Proficient
C2
German
Beginner
A1
Accomplishments
- Exceeded sales goals by average of 18% in 2022.
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the 2022 -23 for outstanding performance and team contributions.
- Developed relationships with 10 new clients and typically exceeded sales goals by 18%.
- Drove 18% improvement in 8 months profits through aggressive Sales Increase.
Timeline
Business Development Manager
Toriox Pvt LTD
10.2022 - Current
Senior Lead Generation Executive
Iresearch Services PVT LTD
12.2019 - 08.2022
Senior Lead Generation Executive
Logichron Services LLP
08.2017 - 12.2019
Lead Generation Executive
XDBS
08.2016 - 08.2017
Customer Service Associate
Credence Resource Management
01.2016 - 08.2016
H.S.C - Commerce
Swami Vivekanand Junior College
Maharashtra State Board of Secondary Education
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