Tykeithia Spencer
Gary
Summary
Dynamic customer service professional with a proven track record at Mobile Mechanics, excelling in problem-solving and effective communication. Expert in resolving client inquiries and improving satisfaction levels, with a strong focus on operational efficiency. Proven ability to collaborate effectively within teams to achieve organizational goals. Demonstrated commitment to enhancing service delivery and client engagement.nt to customer focus and time management ensures exceptional service delivery.
Overview
5
5
years of professional experience
Work History
CSR
Mobile Mechanics
Gary
03.2021 - Current
- Assisted customers by answering inquiries and resolving issues promptly.
- Maintained product knowledge to provide informed recommendations to clients.
- Collected deposits or payments and arranged for billing.
Custodian
Compass Group USA
Indianapolis
03.2023 - 01.2025
- Maintained cleanliness of facilities by sweeping, mopping, and vacuuming floors.
- Disposed of waste and recycling following proper procedures and safety guidelines.
- Stocked cleaning supplies and materials to ensure operational readiness for tasks.
- Collaborated with team members to complete daily cleaning schedules efficiently.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
Education
Associate of Applied Science - General Studies
Ivy Tech Community College of Indiana
Indianapolis, IN03-2026
High School Diploma -
North Central High
Indianapolis, IN07-2019
Skills
- Customer service
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Conflict resolution
- Customer focus
Timeline
Custodian
Compass Group USA
03.2023 - 01.2025
CSR
Mobile Mechanics
03.2021 - Current
Associate of Applied Science - General Studies
Ivy Tech Community College of Indiana
High School Diploma -
North Central High