Tyler Brannan
Waterloo
Summary
Skilled HVAC Service Technician with a proven track record with UA Local 166, enhancing system longevity and customer satisfaction through expert preventive maintenance and efficient repair services. Demonstrates exceptional problem-solving and customer service skills, backed by EPA certification and advanced diagnostic abilities. Achieved significant reduction in callbacks, leveraging strong technical and interpersonal skills to exceed client expectations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
HVAC Service Technician
A. Hattersley & Sons
07.2023 - 12.2024
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Repaired and replaced heating and air conditioning systems for commercial customers.
- Streamlined workflow processes by maintaining accurate records of work performed, parts used, and time spent on each job site.
- Reduced callbacks from customers by thoroughly testing systems after repairs or installations to ensure optimal functioning.
- Maintained a clean work environment during all service calls, demonstrating professionalism and respect for clients'' homes or businesses.
- Continuously updated industry knowledge through participation in training sessions, seminars, and workshops to stay current on the latest HVAC technologies and techniques.
- Provided exceptional customer service through clear communication, detailed explanations of services, and addressing any concerns or questions.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
HVAC Service Technician
Current Mechanical
07.2022 - 04.2023
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
HVAC Service Technician
Shambaugh & Son
05.2021 - 02.2022
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Demonstrated exceptional problem-solving abilities, often troubleshooting and repairing complex HVAC issues under challenging conditions.
HVAC Service Technician
Havel
05.2016 - 05.2021
- Improved customer satisfaction by providing timely and efficient HVAC repair services.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Provided detailed documentation for each job completed, supporting accurate record-keeping efforts.
- Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Filled out detailed work orders for each job completed.
- Repaired and replaced motors, bearings and belts.
Education
Associate of Applied Science - HVAC Service And Piping
05-2021
No Degree - HVAC Service And Piping
05-2021
Skills
- EPA certification
- Schematic reading
- HVAC system troubleshooting
- Air conditioning
- Equipment installation
- Ventilation systems
- Heating systems
- Cooling systems maintenance
- Control wiring
- Leak testing
- Sales proposals
- System maintenance
Certification
- EPA Section 608 Technician Certification - U.S. Environmental Protection Agency.
- Occupational Safety and Health Administration (OSHA) 30-Hour Construction Safety and Health Course Certificate – U.S Department of Labor.
- Universal R-410A Safety & Training - Mainstream Engineering Corporation.
- OSHA Certified
- Indiana Driver's License
- Forklift Certification
Timeline
HVAC Service Technician - A. Hattersley & Sons
07.2023 - 12.2024
HVAC Service Technician - Current Mechanical
07.2022 - 04.2023
HVAC Service Technician - Shambaugh & Son
05.2021 - 02.2022
HVAC Service Technician - Havel
05.2016 - 05.2021
Ivy Tech Community College of Indiana - Associate of Applied Science, HVAC Service And Piping
UA Local 166 Apprenticeship - No Degree, HVAC Service And Piping
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