Tyler Brotherton

• Consistently rank among the top performers in sales metrics by delivering clear product explanations, recommending upgrades, and building strong customer relationships
• Run the day‑to‑day operations of the branch as if it were your own business, balancing sales, customer service, fleet management, and operational efficiency
• Manage fleet logistics by coordinating vehicle availability, cleanings, maintenance, and turnaround times to keep operations running smoothly
• Support branch profitability by reviewing performance reports, monitoring expenses, and identifying opportunities to improve revenue and control costs

*Ranked Number 1 in Cincinnati area (5th in OH/IN/KY) on sales and service in my first two months

• Supervised daily operations to ensure efficient workflow and team productivity.
• Implemented staff training programs, enhancing employee performance and customer service skills.
• Developed and maintained inventory management processes, optimizing stock levels and reducing waste.
• Analyzed sales trends to inform menu adjustments and promotional strategies, driving revenue growth.

• Delivered outstanding sales performance and upsold protection products, vehicle upgrades, and ancillary services to exceed revenue goals.
• Provided exceptional face-to-face customer service, consistently earning top satisfaction scores across the branch.
• Analyzed daily rental reports and branch profit and loss statements to support cost control and operational efficiency.
• Assisted with fleet management, vehicle inspections, and logistics to ensure seamless daily operations.
• Recognized as Top Intern based on highest overall sales and customer service metrics, receiving a $1,000 award for excellence.

• Delivered customer service in fast-paced environments, supporting front‑desk operations, sales transactions, and facility upkeep.
• Built strong communication skills through daily interaction with diverse customers.
• Gained experience in teamwork, problem-solving, and maintaining high service standards.
• Experience in scheduling and social media management