Senior Security Manager with over a decade of experience in security management. Dedicated and hardworking Professional Security Supervisor with experience and background in public safety, regulatory compliance, training development and strategic planning. Outstanding interpersonal skills to work closely with multiple levels of an organization.
Overview
11
11
years of professional experience
Work History
Security Manager
Olympia Fields Country Club
Olympia Fields
01.2020 - Current
Supervises the day to day operations of a 7 member security team at a premier private country club.
Spearheaded the security operations for several high-profile events, accommodating over 10,000 attendees with no major incidents.
Creates, revises and amends Security Department's SOPs as needed.
Implemented advanced surveillance by providing operational oversight of organization's Video Management and Access Control systems.
Developed procedures to ensure readiness and emergency preparedness of personnel, members and guests by conducting on-going vulnerability and risk assessments.
Handles all escalated security issues or emergency situations timely and according to policy.
Deployed a visitor management system that improved access control and visitor tracking efficiency.
Established and maintains relationships with local, county, state, federal law enforcement and emergency personnel while emphasizing company standards of professionalism and safety.
Reconcile logs, shift responsibilities and patrols; review incident reports and coordinates preliminary investigations.
Works with HR with interviewing and hiring of employees.
Manages staff's schedules, develops their professional skills through performance management (counseling, disciplining, recognition, etc.).
Fosters a great work environment by treating staff with respect.
Exceptional written and verbal communication skills, with proven ability to engage attentively and courteously with team members and guests at all levels.
Security Officer
Hunt Security Enforcement
01.2015 - 01.2020
Enforced Hunt's Security Services policies and procedures.
Patrolled designated areas in accordance with outlined policy.
Prepared and submitted detailed Site Inspection Reports to Operations Manager.
Communicated with management in identifying service issues, equipment needs or field issues and suggested corrective actions.
Completed incident reports and required documentation for all security incidents in a timely fashion.
Conducted weekly meetings with staff to ensure quality service is being performed.
Initiated formal and informal counseling with Security personnel to improve overall performance.
Private Investigations: Delivery of summons and video surveillance as needed.