Tyler Mercer
Indianapolis
Summary
Dynamic leader with proven expertise in enhancing customer experiences and streamlining retail operations. At ATT, spearheaded innovative promotional campaigns and interactive displays, significantly improving shopping ambiance. Skilled in customer service and problem-solving, adept at multitasking and making strategic decisions to drive sales and efficiency.
Overview
3
3
years of professional experience
Work History
Retail Store Manager
Att
08.2024 - Current
- Created interactive store displays with goal of enhancing overall shopping experience.
- Analyzed sales trends to adjust inventory orders and reduce excess stock.
- Developed promotional campaigns by analyzing market trends and customer preferences.
- Created interactive store displays with the goal of enhancing overall shopping experience.
Retail Sales Associate
ATT
02.2022 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Scecina Memorial High School
Indianapolis, IN05.2021
Skills
- Customer service
- Strong multi-tasking
- Retail operations
- Problem-solving
- Decision-making skill
Timeline
Retail Store Manager
Att
08.2024 - Current
Retail Sales Associate
ATT
02.2022 - 06.2024
Scecina Memorial High School
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