Results-driven baker with extensive experience in delivering exceptional customer service and collaborating with diverse teams. Proficient in building strong relationships with customers and colleagues, ensuring seamless operations and satisfaction.
Overview
13
13
years of professional experience
Work History
Bakery Assistant
Nothing Bundt Cakes
10.2025 - Current
Assisted in daily cake production, ensuring adherence to quality and safety standards.
Collaborated with team members to streamline inventory management processes.
Operated bakery equipment efficiently, maintaining cleanliness and compliance with health regulations.
Trained new staff on operational procedures and product knowledge.
Clinical Manager, Assertive Community Treatment Team
Southwestern Behavioral Healthcare, Inc.
01.2022 - 05.2025
Managed a team of five integrated skills coaches, a team lead, and BSW interns providing rehabilitative services to approximately sixty adults with severe, persistent mental illnesses and co-occurring substance use disorders. Oversaw the development and implementation of a satellite clinic site at the Evansville Rescue Mission, through which individual and group therapy programming, onsite comprehensive assessments, skills training, and case management services were provided. Developed a companywide new-hire employee engagement retreat to occur semimonthly.
Committee Member, Diversity, Equity, and Engagement Committee
Chair, Climate Assessment Subcommittee
Committee Member, Staff Development Committee
Team Lead, Assertive Community Treatment Team
Southwestern Behavioral Healthcare, Inc.
07.2019 - 01.2022
Supervised five Integrated Skills Coaches, providing services to approximately fifty adults with severe, persistent mental illnesses, many of whom struggled with co-occurring substance use disorders. Assessed referrals for outpatient community support services. Performed mental health assessments on inmates at the Vanderburgh County Jail for the Vanderburgh County Superior Court. Provided inmates with competency restoration services. Coordinated crisis interventions with Evansville Police Department CIT and homeless outreach staff. Coordinated continuity of care for inmates and supported their reintegration into society.
Committee Member, Diversity, Equity, and Engagement Committee
Chair, Climate Assessment Subcommittee
Committee Member, Staff Development Committee
Certificate, Lean Daily Improvement Facilitator, Purdue University
Integrated Skills Coach, Assertive Community Treatment Team
Southwestern Behavioral Healthcare, Inc.
02.2017 - 07.2019
Provided intensive in-home and community-based skills training and case management services to adults with severe and chronic mental illnesses. Engaged in client advocacy. Collaborated with clinicians and community resource programs to strengthen clients’ psychiatric, medical, and financial stability. Empowered clients to strengthen their independence and to exercise choice in their treatment.
Committee Member, Risk Assessment Committee
Mental Health Technician, Supervised Group Living
Southwestern Behavioral Healthcare, Inc.
12.2012 - 02.2017
Provided skills training and case management services to adults with severe and chronic mental illnesses in a structured group home setting. Assisted clients with strengthening medication adherence skills, independent living skills, and with progressing toward their recovery and community integration goals.
Intermittent, due to research out of state
Education
Bachelor of Science - Psychology, Sociology
University of Evansville
Evansville, IN
05-2015
Timeline
Bakery Assistant
Nothing Bundt Cakes
10.2025 - Current
Clinical Manager, Assertive Community Treatment Team
Southwestern Behavioral Healthcare, Inc.
01.2022 - 05.2025
Team Lead, Assertive Community Treatment Team
Southwestern Behavioral Healthcare, Inc.
07.2019 - 01.2022
Integrated Skills Coach, Assertive Community Treatment Team