Tylisha Ingram
Indianapolis
Summary
Dynamic sales associate with proven expertise in customer service and sales techniques honed Big Lots. Skilled in team collaboration and critical thinking, adept at driving sales through strategic layout planning and personalized customer guidance. Achieved significant targets by leveraging strong interpersonal skills and technical writing abilities.
Overview
3
3
years of professional experience
Work History
Sales Associate
Ross Dress for Less
Indianapolis
04.2023 - 11.2025
- Developed effective layouts to drive customer sales and clear overstock items.
- Identified client needs to offer tailored guidance on item attributes.
- Explained proper handling and maintenance of merchandise.
- Updated knowledge of ongoing promotions, exchange protocols, payment policies, and security procedures.
- Monitored activities to identify security risks and prevent theft.
- Guided clients through product selection, sizing, and styling process.
- Attended weekly team meetings to review performance goals and objectives.
- Handled purchases and facilitated payment processing.
- Collaborated with sales team to meet collective goals.
Sales Associate
Big Lots
Indianapolis
01.2024 - 02.2025
- Addressed customer questions about product specifications, costs, and stock status.
- Executed recovery tasks to maintain cleanliness and organization for optimal workflow.
- Identified merchandise aligning with customer preferences.
- Processed financial transactions, including cash and credit payments.
- Enhanced sales through detailed explanations of product benefits and uses.
- Implemented company directives, resulting in accomplishment of set targets.
- Stayed informed on evolving exchange rules, promotional activities, and security measures.
- Trained new team members in cash register operation, stock procedures, and customer services.
Team Member
Fazolis
Indianapolis
12.2023 - 04.2024
- Supported clients in selecting products and completing orders.
- Ensured optimal cleanliness in workplace areas to boost safety and productivity.
- Attended team discussions to identify enhancement strategies.
- Operated cash registers to process payments from customers.
- Provided a friendly and inviting greeting to restaurant visitors.
- Maintained product quality via regular checks on expiration dates.
- Adapted to different stations according to team needs.
- Enhanced inventory system by organizing shelves for better access.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the house floor.
Education
English Composition
Ivy Tech Community College of Indiana
Indianapolis, IN05-2026
High School Diploma -
Indianapolis Metropolitan High School
Indianapolis, IN06-2024
Skills
- Technical writing
- Content editing
- Research skills
- Customer service
- Team collaboration
- Sales techniques
- Time management
- Critical thinking
- Typing speed
- Social perceptiveness
- Strong interpersonal skills
- Empathy and patience
- Accurate message transcription
Affiliations
- Creative writing
- Wildlife reserch
References
References available upon request.
Timeline
Sales Associate
Big Lots
01.2024 - 02.2025
Team Member
Fazolis
12.2023 - 04.2024
Sales Associate
Ross Dress for Less
04.2023 - 11.2025
English Composition
Ivy Tech Community College of Indiana
High School Diploma -
Indianapolis Metropolitan High School
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