Tyra Allen
Portage
Summary
Hard worker with 10 years of customer service experience. Excellent communication skills and focused on building customer loyalty.
Overview
13
13
years of professional experience
Work History
Personal Shopper / Delivery Driver
Instacart
Portage
04.2020 - Current
- Assisting customers in selecting desired merchandise and provided product knowledge and also suggested comparable products to replace out-of-stock items.
- Asking store associates for help locating missing products to help ensure the customer is satisfied with quick, accurate service under tight deadlines.
- Determining optimal routes based on GPS application information and knowledge of local routes.
- Providing additional assistance to customers when needed such as carrying groceries into their home or finding specific items
- Managing time efficiently
Cashier / Server / Bartender
Buffalo Wild Wings
Michigan City
01.2017 - 06.2020
- Greeted frequent visitors by name and explained new promotions and checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
- Prepared checks, itemizing total meal costs and taxes while also remaining calm and poised during busy periods.
Cashier /Service Desk Associate
Menards
Portage
09.2015 - 03.2017
- Assisted with security procedures by validating purchases against receipts and enforced store policies regarding returns, exchanges, and payment methods.
- Answered front desk phones and having knowledge of the store layout to better assist customers with product location.
- Operated cash register to process payments for purchases and balanced cash drawers at end of shift according to established procedures.
Greeter /Bakery Sales Clerk
Meijer
Poratge
01.2013 - 09.2015
- Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
- Performed general cleaning duties such as sweeping floors, dusting shelves.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current with POS system.
Education
High School Diploma -
Portage High School
Portage, IN06.2015
Some College (No Degree) -
Purdue University - North Central
Westville, INSkills
- Attention to Detail
- Excellent Customer Service Skills
- Lift 50 Pounds
- Loss Prevention Training
- Cash Handling Training
- Point of Sale (POS) System Operations Training
Timeline
Personal Shopper / Delivery Driver
Instacart
04.2020 - Current
Cashier / Server / Bartender
Buffalo Wild Wings
01.2017 - 06.2020
Cashier /Service Desk Associate
Menards
09.2015 - 03.2017
Greeter /Bakery Sales Clerk
Meijer
01.2013 - 09.2015
High School Diploma -
Portage High School
Some College (No Degree) -
Purdue University - North Central