Tyrone Fishback
Indianapolis
Summary
I am a motivated and dependable Computer & Information Technology student at Purdue University with strong teamwork, communication, and problem-solving skills. I have learned how to adapt to situations quickly through my previous experience in Customer Service while trying to provide the best results. I am currently expanding my knowledge in Artificial Intelligence, focusing on how it can enhance business operations, and making them more efficient. I would like to apply my IT skills to real-world challenges and contribute to a dynamic team through an internship or entry-level opportunity in Information Technology.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service
At Home Decor Store
07.2022 - 04.2025
- Handled escalated customer service issues professionally and courteously.
- Resolved customer service issues according to established guidelines.
Center for Leadership Development
- Company Overview: A program where we learned all the steps needed to be successful in our careers. This included professional interviews, presentation skills, how to lead a group of people, and how to further our careers.
- A program where we learned all the steps needed to be successful in our careers. This included professional interviews, presentation skills, how to lead a group of people, and how to further our careers.
Volunteer
Salvation Army Women's Shelter
Indianapolis
- Assisted clients with daily needs and provided emotional support.
- Organized and maintained shelter common areas for cleanliness and safety.
Volunteer
Booth Manor Senior Apartments (Salvation Army)
Indianapolis
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
Education
Bachelor of Science - Computer & Information Technology, Organizational Leadership
Purdue University
West Lafayette, IN12-2025
Skills
- Data analysis
- Time Management
- Problem Solving
- Group Work
- Customer service
- IT problem management
Awards
- Varsity Letter
- Honor Roll Awards
Certification
- Green Belt in Lean Six Sigma
References
References available upon request.
Timeline
Customer Service
At Home Decor Store
07.2022 - 04.2025
Center for Leadership Development
Volunteer
Salvation Army Women's Shelter
Volunteer
Booth Manor Senior Apartments (Salvation Army)
Bachelor of Science - Computer & Information Technology, Organizational Leadership
Purdue University
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