Analytical and organised individual with keen desire to learn from and assist accounting team. Competent in organising budget documentation and tracking expenses to maintain accurate financial records and reports. Seeks to join organizations offering opportunities for professional development. Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Crew member
McDonald's
London, Kingston
10.2022 - Current
Worked fast and accurately to meet customer needs and service goals.
Trained in food safety and hygiene practices.
Attended to customers with friendly and accurate service.
Acted as a team player by helping colleagues finish their tasks.
Flexibly took on various roles to support workflow.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Maintained clean and sanitary food preparation areas and equipment.
Took cash and card payment at checkout, providing correct change and receipts when requested.
Handled customer complaints using quick decision-making to resolve issues.
Prepared food and beverages within target timeframes.
Addressed questions, concerns, and complaints of customers.
Achieved excellent customer service by greeting customers and meeting quality expectations.
Established professional relationships with peers to enhance productivity and teamwork.
Assessed food quality before serving customers to meet high quality standards.
Followed optimum procedures and daily checklists to keep establishments in compliance with health and safety codes.
Supported store goals by maximising sales opportunities and providing great quality service.
Shared product knowledge to answer customer questions and make suggestions.
Prepared ingredients before the busy period based on expected customer levels.
Accounting assistant
Cyberia Softwares Pvt. Ltd.
Kollam, Kerala,India
01.2021 - 01.2022
Prepared bank deposits, checking and correcting any errors.
Entered transactions into internal databases.
Participated in monthly, quarterly, and annual audits.
Reviewed customer invoices for accuracy and posted information to the general ledger.
Organised budget documentation and tracked expenses to maintain tight business controls.
Posted financial data to appropriate accounts in an automated accounting system.
Worked under the guidance of accountants to prepare financial data in the correct formats.
Organized physical documentation of financial records in required formats and according to proper bookkeeping principles.
Prepared reports and projections based on financial data.
Drafted and edited financial presentations for management to inform decision-making.
Inventoried office supplies and equipment and prepared stock orders for purchase.
Identified optimal accounting technique for different clients and accounts.
Scanned financial records, locating and correcting any errors.
Examined financial documents to check totals, verify transaction accuracy, and identify discrepancies.
Education
Master of Science - International Business Management
University of West London
London
09.2022 - 10.2023
Bachelor of Commerce - Finance
Kerala University
Kerala,India
2017 - 2020
Skills
Cash handling
Customer Service
Customer relations
Interpersonal communication
Microsoft Excel
Data Entry
Employee management
Financial reporting
Bookkeeping
Project budgeting
Invoicing
Finance management
Financial data analysis
Invoicing and collections
Data collection and sampling
Accounts receivable and payable
Expense reports
Budgets and forecasting
Month-end financial reporting
Accounts Payable/Accounts Receivable
Expense management
Financial statement analysis
Schedule management
Training and Development
Inventory management
Customer complaint handling
Microsoft PowerPoint
Microsoft Word
Tally ERP
Languages
English
Fluent
Malayalam
Native
Hindi
Advanced
Tamil
Upper intermediate
Arabic
Elementary
Affiliations
Cricket
Reading
Music
Movies
Accomplishments
Won Employee of the month once in McDonald's
References
References available upon request.
Timeline
Crew member
McDonald's
10.2022 - Current
Master of Science - International Business Management