Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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UDAY C

Banking Operations Specialist
Bangalore,KA

Summary

Banking Operations Specialist with exceptional teamwork, leadership, and communication skills. Over 6 years of experience working on large-scale projects as well handling daily operational requests. Exceptional technical understanding with the ability to meet project deadlines.

Overview

6
6
years of professional experience
5
5
years of post-secondary education

Work History

Analyst

ANZ Bank
Bangalore, Karnataka
09.2017 - 09.2018

Senior Analyst

ANZ Bank
Bangalore, Karnataka
09.2018 - 09.2021

Banking Operations Specialist

ANZ Bank
Bangalore, Karnataka
09.2021 - Current
  • With experience in high profile remediation projects in retail and commercial banking.
  • Responsible for the reconciliation for Home Loan, Personal Loan, and Commercial Loans.
  • Being involved in planning and management of end-to-end data analysis activities including extraction, collation, and delivery of data from system such as CAP and other related applications.
  • Facilitating the resolution of complex BAU cases and managing cases traceably and ensuring all targets are meeting in line with SLA.
  • Story/iteration prioritization, elaboration and progress delivery of product and platform owners and project managers.
  • Quickly and accurately identifying the underlying arrears of concern
    Conduct training and knowledge transfer sessions for new and existing staff as a process trainer and process a quality for the done by trainees.
  • Strong subject matter expertise in home loans and assisted other teams in resolving enquires in home loans space.
  • Day to Day reporting - Preparing service level agreement report which determine the team’s daily and monthly SLA position, Leave trackers.
  • Mapped processes to holistically examine business flow and identify improvement opportunities.
  • Managing service operation for rendering and achieving quality services, providing Client support by answering queries & resolving their issues in minimum TAT.
  • Involving with projects team for process improvement.
  • Maintained friendly and professional customer interactions.
  • Led projects and analysed data to identify opportunities for improvement.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

Analyst

Deutsche Bank
Bengaluru, KA
06.2015 - 10.2016
  • With experience of Regulatory Reporting and Investment banking Reconciliation as control & admin
  • Responsible for the reconciliations of bank accounts between the statements of agent bank with ledgers booked internally
  • Managing post settlement accounts reconciliation
  • Identify departmental system or process changes to streamline and/or improve the reconciliation process and efficiency (matching rules, automating processes)
  • Recognize that accuracy is key to ensure outstanding breaks are identified and investigated accordingly
  • Ensures daily/monthly data feeds are received on time, with proper follow up conducted for missing information
  • Fund managers will get a true picture of how much cash is available for trading
  • Helping Investment Managers to provide end performance reports to their clients, displaying the accurate picture of investments
  • Manually needs to either post the entries (if authorized to post) or assign an exception code and escalate it to the concerned department for action for the entries that do not match
  • Posting entries for Dividend, Interest, Commission in Transaction life cycle management (TLM)
  • Preparing KPI reports to provide the information of the quality and timeliness of the work to internal top management and to Client on monthly basis
  • Took part in Preparing KOP for current TLM 2.4 New York region
  • Six months once doing Recertification for Source code, Group code and Non rec accounts
  • Facilitating Nostro Depot reconciliation for New York region

Education

B.com -

Bangalore University (Vijaya College)
Bengaluru, KA
06.2010 - 12.2013

Pre-University - Accounting And Business Management

Vijaya College
Bengaluru, KA
06.2009 - 06.2010

Skills

Information gatheringundefined

Accomplishments

PROJECTS AT DBOI:

  • Successfully created the Auto match rules for various portfolios, which helped in decreasing Manual work
  • TLM (Transaction life cycle management)
  • Successful Migration of Project (In sourcing) TCS to Deutsche Bank
  • Migration from SSR to TLM (Reconciliation Tool) - 6 Months


ACHIEVEMENTS:

  • Received various star performance awards on monthly and quarterly basis in ANZ
  • Received second position in internal team cricket tournament in ANZ
  • Provided process change ideas at ANZ which helped the entire team to have a proper workflow
  • Received very good rating in last year PMO in DBOI
  • Participated in Fun committee and took initiative in organizing activities in Outings and Friday fun in DBOI

Timeline

Banking Operations Specialist

ANZ Bank
09.2021 - Current

Senior Analyst

ANZ Bank
09.2018 - 09.2021

Analyst

ANZ Bank
09.2017 - 09.2018

Analyst

Deutsche Bank
06.2015 - 10.2016

B.com -

Bangalore University (Vijaya College)
06.2010 - 12.2013

Pre-University - Accounting And Business Management

Vijaya College
06.2009 - 06.2010

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UDAY CBanking Operations Specialist