UDAY GIRI

• Demonstrated cycle time reduction in wall to wall stock count by 50%

Monitoring and managing Bhiwandi cluster 3 Hubs spanning 12 lakh sq ft space contributing to 33 lakh cartons.

High value ticket size handling with Banks and NBFC's. > 1cr

Ensuring daily retrieval connection levels of 98% across branches and TAT adherence of express deliveries.

Overlooking the manpower, equipments cost at regular intervals and ensuring the same is within AOP.

SPOC for all issues related to customer escalations and exceptions.

Providing support from cross functional teams to improve the efficiency of operations.

Reviewing skill matrix of team members and mentoring staff for next levels of assignments.

MIS tracking, project review and identifying areas of concern and communicating to internal and external stakeholders.

• Engaged team members and improved performance by delivering daily updates and conducting regular meetings to obtain feedback
• Identified freight negotiations and resulted in saving of $40k in revenue by optimizing fleet network
• Monitored productivity for 17 Hubs across West region and identified annual cost saving of $30k by working on 20 % less manpower against Annual Operating Plan
• Developed and maintain operational guidelines for staff
• Performed statistical analyses to gather data for operational and forecast team needs
• Monitored key performance metrics to identify areas for improvement
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
• Evaluated department conditions and operations to determine strengths and areas for improvement
• Ensured all freight bills are submitted as per agreement contractual rates and vetting of same
• Ensuring 100 % connection are met for origin processing and Inbound TAT (performance) monitoring of Line Haul and milk run vehicles as per design
• Responsible for return center processing and clearance as per TAT design.

• Managing & order fulfillment of Amazon seller central & Flipkart marketplace orders on daily basis
• Ensuring SLA connection and providing quality, speed and reliability of orders
• Ensuring sanctity of panel is maintained in terms of health and hygiene as per statutory norms
• Implemented inventory control strategies and conduct physical counts
• Identify and remove bottlenecks in storage, deliveries and departmental co-ordination
• Managed space utilization and identified storage techniques methodology in warehouse
• Managed and identified opportunity for cost control on First Mile (USA) & Last Mile delivery
• Returns Management and follow-up with service providers for timely pickup as per schedule
• Ensuring order are fulfilled as per specifications and in case of exceptions relevant stakeholders are informed and appraised.

• Order Accuracy - 98% & above
• Ensure dispatches are accurate as per order specifications
• No missing/extra/defective components/boxes
• Root cause analysis of WH issues & build, implement sustainable process around it (Failure report)
• Quality check adherence (100%)
• Inspection of every order (each box) as per QC checklist (SOP) & ensure 100% adherence during delivery
• Documentation of QC process for each order
• Inventory Hygiene
• Storage space optimization, Picking optimization & accuracy as per pick list
• Correct in warding of stocks, Put away as per rack & carton location mapping
• Accuracy of all relevant reports
• Manpower & Productivity
• Ensure blended productivity is maintained to 80
• Manpower planning before hand to avoid misses in accurate dispatches
• Stakeholder Management
• Liaison with internal & external stakeholders to coordinate & ensure seamless WH operations
• Customer Escalations
• Identify, do RCA of pressing issues of schools w.r
• T orders & build sustainable processes around it to ensure mistakes are not repeated.

• Global Logistics and Operations (Cross border, Managing daily operations of US, Dubai & India with a capacity of handling 4000 shipments/day
• Ensuring SLA connection of 10 days from Order to Dispatch from US to India
• Identifying opportunity for cost control on First Mile/ Last mile delivery by strategic tie-ups with new players (First Mile in USA- FedEx, Dhl, Emirates, Swiss Air, KLM
• Monitoring and driving all key areas which includes, Forward Logistics, Reverse Logistics, Cost, Expansion plan, Fleet Management, IPP
• Review and identify gaps in operations and IT processes to recommend, optimize, and execute implementable solutions to improve operations service, quality, productivity, efficiency and cost effectiveness
• Follow up with CHA on customs clearance along with submission of duty files with accurate HSN codes
• Monitoring fulfillment level metrics, reports, process documentation and driving improvements
• Managing and monitoring authorized seller warehouse for Amazon, Flipkart, Snapdeal.

• Manage Fulfillment Center operations for all categories of shipments
• Responsible for continuous performance management and reporting for Fulfillment Centers
• Responsible for driving and achieving targets for key distribution KPI' s such as Inbound & dispatch breaches, Cost reduction, Inventory Accuracy and productivity
• Drive daily monitoring and adherence for all KPI' s with regional teams
• Responsible for overall coordination with Central team for metrics of Fulfillment center
• Drive process excellence in operations for reliability, cost reduction and growth through identification and monitoring of projects to solve operational inefficiencies
• Coordinate with tech teams to resolve functional tech issues affecting operations.

• Performed ISO :9001: 2000 documentation along with certification.

• Order Management, Logistics & Distribution
• Ensuring orders are picked as per picklist and connected to destination shops within the mentioned TAT
• Transportation planning, negotiating with national level Suppliers/Vendor Management
• Monitoring of all Incoming and Outgoing Material
• Responsible for Inventory Transfers and Inventory Adjustments
• Resolving Cycle Count Discrepancies with Operations' teams
• Stock Audit & perpetual Inventory management tools for stock accuracy.

• Managing 30,000 sq ft area with 71 employees
• Cycle count along with ABC analysis of Inventory
• Fabric Inward / Outward monitoring on Daily basis
• Facility Management, Material & Asset Management, Statutory Compliance
• Monitor and control warehouse expenses on pre-agreed budget
• KPI'S to Executives and review at regular intervals
• Weekly reporting to H.O and MIS preparation
• Monitoring Picking /Packing Efficiency and FILL RATE output on daily basis
• Co-ordinating with Purchase for Release of P.O and subsequent followup
• Implementation of SOP'S and physical verification system of inventory on monthly basis.

• Implementation of physical verification system of inventory on monthly basis
• Purchase / Production planning in co-ordination with sales to meet Customer demand
• Monitor receipts, dispatches and inventory management
• Ensuring safe, time bound delivery, cost effective distribution to customer
• Freight price negotiation, Optimum capacity utilization of fleets and their monitoring
• Releasing of Import consignment from Ports and documentation with Free zone Authority.

• Follow up with CFA for dispatches and route allocation & route allocation on daily basis
• Sales Order collection and posting entry in system
• Communicate with Sales officer on daily basis to obtain order as per schedule
• Logistics management for all dispatches in SAP
• Scheme applicability posting in system (SAP R/3)
• Customer Accounting for all dealers with checking of creditworthiness
• Maintaining database of customer cheque at RDC and submitting same against invoices.