Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Body Building, Car Travel
Timeline
Hi, I’m

Uday Pradhan

Bengaluru
Uday Pradhan

Summary

A Project Manager with over 8 years of experience, I've proficiently guided multidisciplinary projects (both Agile & Waterfall) from start to finish. My specialized expertise lies in SAP, JAVA, as well as in the Networking Hardware, B2B ecommerce, SaaS, Retail, FMCG and Semiconductor industry. I consistently deliver business value, manage budgets effectively, and exceed stakeholder expectations

Overview

8
years of professional experience

Work History

Lam Research
Bengaluru

Program/Project Manager, Sr. II
04.2021 - Current

Job overview

  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion
  • Managing cross-functional teams of developers, designers, and QA engineers
  • Ensuring that projects are delivered on time, within budget, and to the required quality standards
  • Building and maintaining relationships with stakeholders, including clients and business partners
  • Maintained schedules to meet key milestones at every project phase
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones
  • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency
  • Helped Product Owner to use the right processes to create a successful product by defining product scope and roadmap
  • Effectively project managed more than 15 projects during my tenure

Wooqer
Bengaluru

Application Support Manager
10.2019 - 04.2021

Job overview

  • Interacted with the clients for their requirements, issues and escalations and acting as a SPOC between development team and clients
  • Troubleshooting the client-side issues and reproducing them in QA environment. Getting the work done by the development team if at all necessary
  • Managing a team of 6 members to provide the needful support to the clients with in SLA
  • Drafted the Service Level Agreements with the client and making sure of the client gets the timely resolutions
  • Drafted the blueprint for Chat support enhancement for both Android and iOS. Handling the support tickets from Web, Android and iOS
  • Handling the weekly calls with the stakeholders and updating them with the current ongoing plans and progress on the same
  • Track, measure, and report key performance indicators to monitor team performance and identify opportunities for continuous improvement
  • Collaborated with development teams to identify root causes of recurring issues, resulting in more stable applications for endusers.

Moglix
Bengaluru

Application Support- Team Member
09.2018 - 05.2019

Job overview

  • Supported new product launch called iCAT (intelligent Contracting Automation Tool) for EMEA, NA and APAC regions; which global HUL buyers used to create contracts
  • Subject matter expert for data migration from ECC to iCAT
  • Improved user productivity and efficiency through application training and support Producing management information, including KPIs and report
  • Worked to resolve user queries using service management tool in ITIL standards using tools like Jira, BMC Remedy etc
  • Developed strong customer service and product knowledge skills to enhance individual and team performance

ITTI
Bengaluru

Junior Consultant
06.2016 - 08.2018

Job overview

  • Responsible for batch job schedules, activating and Deactivating the batch jobs and performed job failure diagnosis
  • Registering users with SAP, creation of users, assign user license, resetting passwords, Locking/unlocking Users, copying users and deleting of users
  • Defining and assigning the company code, plant, sales organization, distribution channel and division and set up sales area
  • Creating Sales Order, Purchase Order and sending it to vendors, Installing Parts’ Serial Numbers in to SAP
  • Created master data for customer master, material master, customer material info record

Education

Vignan Institute of Technology And Management
Bramhapur, Odisha

B.Tech from Mechanical Engineering
09-2015

Skills

  • Project Planning
  • Client Relationship Management
  • Scope Management
  • Agile Methodology
  • Escalation Management
  • Problem Solving and Analytical Skills
  • Operation Management, Quality Control
  • Stakeholder Management, Budget Management
  • Test Planning, Test Strategy
  • Roadmap, Strategies, Planning
  • Agile Methodologies, Scrum, SDLC, Data Analysis
  • People Management, Team Leadership

Affiliations

  • Love to workout daily
  • A good cook

Languages

Odia
First Language
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Kannada
Beginner (A1)
A1

Accomplishments

  • 5 Monthly Spot awards (Employee's monthly award)
  • 4 Global stakeholder accolades for conducting program transitions

Body Building, Car Travel

Almost traveled to every state of India by car.

Timeline

Program/Project Manager, Sr. II

Lam Research
04.2021 - Current

Application Support Manager

Wooqer
10.2019 - 04.2021

Application Support- Team Member

Moglix
09.2018 - 05.2019

Junior Consultant

ITTI
06.2016 - 08.2018

Vignan Institute of Technology And Management

B.Tech from Mechanical Engineering

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Uday Pradhan