Udayaditya Pradhan
Goa
Summary
Aspiring to work in an organization that offers a challenging career where I can carve a niche for myself and effectively deliver towards contributing to the organizations.
Restaurant Asst.Manager: with 3 + years of experience in the hospitality industry. Coordinate daily Front of the House and Back of the House restaurant operations, Deliver superior service and maximize customer satisfaction, Respond efficiently and accurately to customer complaints, Regularly review product quality and research new vendors, Supervise and take part to the training of staff, Responsible for operational activities in the camp under his supervision, ensuring the daily good management of the location
Overview
11
11
years of professional experience
1
1
Certification
Work History
ASSISTANT MANAGER
COPPERLEAF(GOA'S FAVOURITE RESTAURANT)
09.2021 - Current
- Ensures that hotel brand standards and SOP's are consistently implemented
- Work with fellow staffs and manager to ensure that the restaurant achieves its full potential
- Any other duties related to food and beverage service assigned by the manager
- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette
- Appraise staff performance and provide feedback to improve productivity
- Always greet and welcome guests promptly in a warm and friendly manner
- Always thank and give fond farewell to guests conveying anticipation for their next visit
CASHIER SUPERVISOR
COPPERLEAF (GOA'S FAVOURITE RESTAURANT)
08.2021 - 09.2021
- Provides feedback to the employee and department managers on the employees' performance of job responsibilities
- Work closely with the manager to identify and resolve performance issues/opportunities of the team members as they arise
- Supervises all hourly staff, provides work direction, performance reviews and coaching to team
- Assist in scheduling staff
- Performs any duty requested by Management to ensure the effective and efficient dining operations
HEAD CASHIER
COPPERLEAF (GOA'S FAVOURITE RESTAURANT)
01.2016 - 07.2021
- Mentoring and handling junior members of the Cashier Team
- Demonstrated ability to manage cash register,petty cash & related accounting procedures
- Handling cash drawers & registers while providing excellent customer service
- Knowledge of balancing tills & performing light bookkeeping ability
- Handling exchanges & refunds and resolving customer's problem in effective manner
CASHIER
DAWAT MULTICUISINE & FINE DINING RESTAURANT
12.2014 - 10.2015
- Handling cash drawers & registers while providing excellent customer service.
CASHIER
BHOJAN MULTICUISINE & FINE DINING RESTAURANT
11.2013 - 11.2014
- Handling cash drawers & registers while providing excellent customer service.
Education
BBA (HONORS) -
PAILAN COLLEGE OF MANAGEMENT AND TECHNOLOGY
07.2011
10th -
WBBSE/WBCHSE
12th -
WBBSE/WBCHSE
Skills
- Operating Systems Used: Windows XP/Vista/Windows 7/Windows 10/Android
- Utilities: MS Office (all versions)
- Billing Software Used: eZee BurrP / Pet Pooja
- Accounting Software Used: Tally Erp 9 GST Solution (Pursuing)
- Passionate and committed with special disregard against quitting halfway
- Ability to be diplomatic with special regard for "prompt and just" judgments
- Good team-player without any bias and efficient man management skills
- Generally intuitive and rely on gut feelings whenever the need be, good at time management
- Willing to learn and always open to new ideas, also a quick learner
- Creating synergy across all departments in the organization
Certification
Completed training catering (Level 2) & COVID - Food Safety Supervisor Conducted by Indianeers Food Safety Management.
Hobbies and Interests
Playing cricket, Listening to Music.
Projects
Graduation project on "Marketing strategies used by the Volkswagen Company", March 2011.
Languages
English, Hindi, Bengali
Passport Detail
- Place of Issue: Kolkata
- Nationality: Indian
- Passport Number: N9772287
- Date of Expiry: 21/06/2026
- Date of Birth: 03/12/1986
Timeline
ASSISTANT MANAGER
COPPERLEAF(GOA'S FAVOURITE RESTAURANT)
09.2021 - Current
CASHIER SUPERVISOR
COPPERLEAF (GOA'S FAVOURITE RESTAURANT)
08.2021 - 09.2021
HEAD CASHIER
COPPERLEAF (GOA'S FAVOURITE RESTAURANT)
01.2016 - 07.2021
CASHIER
DAWAT MULTICUISINE & FINE DINING RESTAURANT
12.2014 - 10.2015
CASHIER
BHOJAN MULTICUISINE & FINE DINING RESTAURANT
11.2013 - 11.2014
Completed training catering (Level 2) & COVID - Food Safety Supervisor Conducted by Indianeers Food Safety Management.
BBA (HONORS) -
PAILAN COLLEGE OF MANAGEMENT AND TECHNOLOGY
10th -
WBBSE/WBCHSE
12th -
WBBSE/WBCHSE
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