To take a challenging post for understanding business change needs, assessing the impact of those changes, capturing, analyzing and documenting requirements and then supporting the communication and delivery of those requirements with relevant parties.
As a product owner,
As a Process designer,
• Need to understand the requirement and define optimized process using ARIS. Prime responsibility is to define the process across products, people and tools used for NPD (New Product Development).
• The process will include level 1, 2 and 3 detailed level of definition.
• Project runs by Agile timelines and EDRA (Enterprise deal review and approval) process to complete the end to end journey which includes SELL, BUILD and RUN journey.
• Attending multiple project calls and helping product line/managers and operations to capture the process.
• Clear understanding with AGILE process to handle and tackle hybrid working model which includes water fall model.
• Create JIRA stories under right Epic and Feature stories.
• Preparing process design document as output of EDRA 4.
• Managing multiple stakeholders belongs to multiple NPD projects.
As a Service Solution Designer,
•Primary motive of SST and MSS to lure products to be design, develop and build in CSP stack to uplift the Standard of process up to industry standard w.r.t OSS/BSS.
• As a solution designer and system designer to understand the requirement and convert it into solution.
• Attending Design round table (DRT) calls and helping product line and Business Configuration manager to capture the process w.r.t Agile ceremonies.
• Create JIRA stories under right Epic and Feature stories.
• Preparing HLSD document as output of DRT – Sprint 0 timeline.
• As a Service Solution designer (SSD) to help and to translate high level solution document for End to End (E2E) designer.
• Backlog calls are used to generate low level tasks for OSS/BSS components.
• As SSD, it is necessary to pull the various components in to similar understanding of requirement for each squad, Q2O, SD and SA respectively.
• Running DEMO with stakeholders to make sure requirement is met at end of each sprint or at end of complete development of product cycle.
• Experience includes following few products in security portfolio OKTA, Virtual Firewall, End Point Detection – Crowd Strike, Microsoft etc.
As a Component Designer,
As a Component Designer,
• Worked as a rSQE component designer to analyze requirement and assess component impact.
• Provided support as component designer throughout development, E2E testing, Go Live and after Go Live support.
• Proactively created various documents which provides detail information of component which will make designer and developers life easier.
• Need to work with stakeholders to elicitate requirements and help sales users to understand how various quote should be raised and convert into order.
• Worked and have led platform stories and have taken care all necessary process such as creating ACF tag and getting them approved in ACF call, linking all the CE stories under ACF – Architecture comment forum.
• For any platform led stories need to act as e2e designer and responsible to coordinate with other component designers, provide justification for efforts and so that the efforts can be added against IP – investment proposal id.
CRM/Tools: JIRA, Amdocs Catalogue, Confluence, BMC Remedy, Oracle Siebel, Neo, OrderPro
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