Summary
Overview
Work History
Education
Skills
Timeline
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Udayanan Chellamuthu

Udayanan Chellamuthu

Telecom Solution Architect / Product Owner
Chennai

Summary

To take a challenging post for understanding business change needs, assessing the impact of those changes, capturing, analyzing and documenting requirements and then supporting the communication and delivery of those requirements with relevant parties.

Overview

14
14
years of professional experience
8
8
years of post-secondary education

Work History

Product Owner

Amdocs
Pune
05.2022 - 02.2023

As a product owner,


  • Collaborate closely with the product manager to understand the product roadmap, features and changes in product requirements
  • Actively participates in the PI/ Release planning, the PO conveys the vision and goals at the beginning of every Release/PI and Sprint/ Iteration; Prioritizes backlog and supports the release/PI planning and sprint/iteration planning
  • Translate the roadmap into manageable product backlog and detail the processes while collaborating with product management, development, delivery, customers, etc
  • Brainstormed with peers and other members of design team to determine enhancements and product features.
  • Support the development team/scrum teams and provide ongoing early feedback during sprints/ iteration (business clarifications, adjustments for risk, reprioritizations, changes in scope);
  • Work with R&D to provide and refine estimations for projects, features, and processes
  • Support Focus Teams during sprints
  • Review, approve and design all product improvement suggestions raised by Delivery, customers, Support and R&D
  • Demonstrate solution to relevant internal and external business stakeholders
  • Own and supports product readiness activities such as L2 training.

Process Designer

VOIS - Vodafone Intelligent Services
Bangalore
09.2021 - 05.2022

As a Process designer,


• Need to understand the requirement and define optimized process using ARIS. Prime responsibility is to define the process across products, people and tools used for NPD (New Product Development).
• The process will include level 1, 2 and 3 detailed level of definition.
• Project runs by Agile timelines and EDRA (Enterprise deal review and approval) process to complete the end to end journey which includes SELL, BUILD and RUN journey.
• Attending multiple project calls and helping product line/managers and operations to capture the process.
• Clear understanding with AGILE process to handle and tackle hybrid working model which includes water fall model.
• Create JIRA stories under right Epic and Feature stories.
• Preparing process design document as output of EDRA 4.
• Managing multiple stakeholders belongs to multiple NPD projects.

Solution Designer

Tech Mahindra
Bangalore
01.2020 - 08.2021

As a Service Solution Designer,


•Primary motive of SST and MSS to lure products to be design, develop and build in CSP stack to uplift the Standard of process up to industry standard w.r.t OSS/BSS.
• As a solution designer and system designer to understand the requirement and convert it into solution.
• Attending Design round table (DRT) calls and helping product line and Business Configuration manager to capture the process w.r.t Agile ceremonies.
• Create JIRA stories under right Epic and Feature stories.
• Preparing HLSD document as output of DRT – Sprint 0 timeline.
• As a Service Solution designer (SSD) to help and to translate high level solution document for End to End (E2E) designer.
• Backlog calls are used to generate low level tasks for OSS/BSS components.
• As SSD, it is necessary to pull the various components in to similar understanding of requirement for each squad, Q2O, SD and SA respectively.
• Running DEMO with stakeholders to make sure requirement is met at end of each sprint or at end of complete development of product cycle.
• Experience includes following few products in security portfolio OKTA, Virtual Firewall, End Point Detection – Crowd Strike, Microsoft etc.

Component Designer - Expedio OM

Virtusa Consulting Services
Chennai
09.2018 - 01.2021

As a Component Designer,


  • To understand the requirement elicited from various business channels, Product line and system users
  • Try to fit the solution to be system generic rather than business specific
  • Responsible to get necessary approval from GUF user/MsfBT user/CS user when solution is arrived
  • Need to understand the core remedy work flow between Expedio OM/RM and how tasks are completed
  • Analyze the effort for each requirement between multiple technologies (.NET/Remedy/PlSql)
  • Responsible to connect with multiple system designers like sales tool, product masters,
  • Inventory, billing, reporting system etc
  • For each e2e impacted requirement
  • Responsible to come up with RoM and update cost in STORM post cost approval and follow up solution story creation and create component story
  • Worked for platform led stories and have taken care all necessary process such as creating ACF tag and getting them approved in ACF call, linking all the CE stories under ACF – Architecture comment forum
  • For any platform led stories need to act as e2e designer and responsible to coordinate with other component designers, provide justification for efforts so that the efforts can be added against IP – investment proposal id
  • Prepare mock-up screens and show and tell sessions for stakeholders when UI changes are agreed
  • Have to come up with functional points at the end of each release and taken care of BT audit.

Component Designer - RSQE (Sales Quote Engine)

Virtusa Consulting Services
Chennai
03.2016 - 07.2017

As a Component Designer,


• Worked as a rSQE component designer to analyze requirement and assess component impact.
• Provided support as component designer throughout development, E2E testing, Go Live and after Go Live support.
• Proactively created various documents which provides detail information of component which will make designer and developers life easier.
• Need to work with stakeholders to elicitate requirements and help sales users to understand how various quote should be raised and convert into order.
• Worked and have led platform stories and have taken care all necessary process such as creating ACF tag and getting them approved in ACF call, linking all the CE stories under ACF – Architecture comment forum.
• For any platform led stories need to act as e2e designer and responsible to coordinate with other component designers, provide justification for efforts and so that the efforts can be added against IP – investment proposal id.

Business Analyst - AutoFix Migration

Wipro Limited
Chennai
02.2018 - 06.2018
  • Need to understand the AS-IS process of existing system with respect to Bridge Application and document them with signoff from each interface
  • Document all non-critical application which has interface with Bridge as of today
  • Gather new functional requirement form application owner for improvements in new system
  • Help user community to understand how the new system will look and feel by conducting show and tell sessions with mock screens
  • To bring constant improvements throughout requirement phase.

TEST ENGINEER - Acadia Automation VF Corp

Wipro Limited
Chennai
09.2013 - 11.2013
  • Acadia Automation is meant to automate SAP application of VF Corp
  • This is a pilot project which involves design and creation of a new automation framework for SAP 6.5 version
  • To create a Hybrid Framework to automate the transactions using QTP
  • Test script creation and creation of functions for the framework
  • Test data creation for automation
  • Acquisition of functional knowledge for better testing.

TEST ENGINEER - COE Citi Bank

Wipro Limited
Chennai
01.2013 - 08.2013


  • Effort analysis for automated testing.
  • Involved in frame work customization.
  • Involved in preparing traceability matrix.
  • Recording the scripts as per the test cases written.
  • Consulted for Reporting and Closure Sign off.
  • Act as an intermediary between the team and the PM.
  • Provide status reporting of team activities against the program plan or schedule.
  • Flexible in working under changing and different work settings.
  • Mentor junior team members with the assistance of PM/Architect.
  • Keep the project manager and product committee informed of task accomplishment, issues and status.
  • Escalate issues which cannot be resolved by the team.
  • Prepare daily status report and involved in preparing monthly status report.

TEST ENGINEER - VERIZON BUSI SYSTEM TEST (OSS)

Wipro Limited
Chennai
07.2011 - 12.2012
  • The NETWORX project is meant, in part, to provide the total communication solution to federal government Organization
  • The circuit order management systems (COMS) in conjunction with network customer order management system (Ncom) are the business order entry systems for Verizon Business
  • COMS application is a Mainframe System, a part of Order entry system which links the associated equipment with the billing system
  • It Deals with Customer information like equipment info COMS: circuit related information is generated COMS: Order entry facility for online3270 users
  • Coms accept messaging inputs from OS and Order pro
  • In this project, user information is validated before order entry is done
  • There is an evolution of Release for each quarter of the year
  • Responsibilities:
  • Giving Presentation to the client for the Business requirements and Test cases developed for system testing
  • Attended various meetings with the developers, clients, and other system POC’s to discuss major defects found during testing, enhancement issues, and future design
  • Identification of defects and potential design errors, ensuring error free delivery
  • Updating the test results, raising defects in QC and testing the Fixed Bugs
  • Test Execution through Automation using QTP tool
  • Provided End to End, IST testing in different time zones for multiple releases
  • Handling the test planning calls for system testing, End to End and IST testing
  • Enhanced the existing and creating new scripts by adding control and conditional statements using VB Script
  • Involved in preparing the WSR and WHL

TEST ENGINEER - BTOR-E2E-FLEX (OSS/BSS)

Wipro Limited
Chennai
10.2009 - 06.2011
  • BT Open Reach is responsible for providing the infrastructure to its clients for products such as LLU, ISDN2e, ISDN30 and PSTN
  • All the products come under the exchange line and switch technology
  • The enhancements or the CRs are tested using the CSS and COSMOSS systems, which are built on mainframes technology, and further under goes validations in the interfaces NEO, FLOW and Siebel before final delivery of the order/product to the end user
  • Responsibilities:
  • Preparation of Test Cases, Test Execution of Enhancements (Functional, Regression Testing)
  • Provisioning of the Orders for multiple products using the internal systems CSS and FLOW, Ensuring the Order completion and validation through Siebel CRM
  • Coordination with the team in identification of defects and potential design errors, ensuring error free delivery
  • Updating the test results, raising defects in QC and testing the Fixed Bugs
  • Test Execution through Automation using QTP tool.

Education

Master of Computer Application -

St. Joseph’s College of Engineering (Affiliated to Anna University
01.2005 - 01.2008

Bachelor of Science - Computer Technology

Kongu engineering College (Affiliated to Anna University
01.2002 - 01.2005

Higher Secondary course -

Vikas Vidhayalaya Higher Secondary School
01.2001 - 01.2002

SSLC -

Carmel Matriculation Higher Secondary School
01.1999 - 01.2000

Skills

CRM/Tools: JIRA, Amdocs Catalogue, Confluence, BMC Remedy, Oracle Siebel, Neo, OrderPro

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Timeline

Product Owner

Amdocs
05.2022 - 02.2023

Process Designer

VOIS - Vodafone Intelligent Services
09.2021 - 05.2022

Solution Designer

Tech Mahindra
01.2020 - 08.2021

Component Designer - Expedio OM

Virtusa Consulting Services
09.2018 - 01.2021

Business Analyst - AutoFix Migration

Wipro Limited
02.2018 - 06.2018

Component Designer - RSQE (Sales Quote Engine)

Virtusa Consulting Services
03.2016 - 07.2017

TEST ENGINEER - Acadia Automation VF Corp

Wipro Limited
09.2013 - 11.2013

TEST ENGINEER - COE Citi Bank

Wipro Limited
01.2013 - 08.2013

TEST ENGINEER - VERIZON BUSI SYSTEM TEST (OSS)

Wipro Limited
07.2011 - 12.2012

TEST ENGINEER - BTOR-E2E-FLEX (OSS/BSS)

Wipro Limited
10.2009 - 06.2011

Master of Computer Application -

St. Joseph’s College of Engineering (Affiliated to Anna University
01.2005 - 01.2008

Bachelor of Science - Computer Technology

Kongu engineering College (Affiliated to Anna University
01.2002 - 01.2005

Higher Secondary course -

Vikas Vidhayalaya Higher Secondary School
01.2001 - 01.2002

SSLC -

Carmel Matriculation Higher Secondary School
01.1999 - 01.2000
Udayanan ChellamuthuTelecom Solution Architect / Product Owner